Workplace quotes

From Motley Bytes Wiki
Jump to: navigation, search

Shoshana_Zuboff

Advent of the Smart Machine

“Should the advent of the smart machine be taken as an invitation to relax the demands upon human comprehension and critical judgment? Does the massive diffusion of computer technology throughout our workplaces necessarily entail an equally dramatic loss of meaningful employment opportunities? Must the new electronic milieu engender a world in which individuals have lost control over their daily work lives?”
  • Source: Zuboff, S. (1988). In The Age Of The Smart Machine: The Future Of Work And Power. New York, NY: Basic Books, p. 5 (Introduction). ISBN:0465032125.

Technology Leadership

“The questions that we face today are finally about leadership. Will there be leaders who are able to recognize the historical moment and the choices it presents? Will they find ways to create the organizational conditions in which new visions, new concepts, and a new language of workplace relations can emerge? Will they be able to create organizational innovations that can exploit the unique capacities of the new technology and thus mobilize their organization's productive potential to meet the heightened rigors of global competition? Will there be leaders who understand the crucial role that human beings from each organizational stratum can play in adding value to the production of goods and services? If not, we will be stranded in a new world with old solutions. We will suffer through the unintended consequences of change, because we have failed to understand this technology and how it differs from what came before.”
  • Source: Zuboff, S. (1988). In The Age Of The Smart Machine: The Future Of Work And Power. New York, NY: Basic Books, p. 12. ISBN:0465032125.

Frederick Taylor

“The man who emerged as the chief symbol of the rational approach to management was Frederick Taylor. Though much has been written on Taylor and the philosophy and methods of scientific management, it is worth highlighting a few central themes for three reasons. First, Taylorism explicitly treats the worker's body in its two dimensions -- as a source of effort and as a source of skill. Second, workers' responses to Taylorism reveal the ambivalence that this dual role of the body can create, as it did among the bleach plant operators or the nineteenth-century glassmakers. Third, the logic that motivated the early purveyors and adapters of scientific management has continued to dominate the course of automation in the twentieth-century workplace. As will be argued later, it is a logic that must undergo a fundamental reevaluation as information technology is widely adapted to productive activity.”
  • Source: Zuboff, S. (1988). In The Age Of The Smart Machine: The Future Of Work And Power. New York, NY: Basic Books, p. 41. ISBN:0465032125.

Panoptic Power

“This rendering of panoptic power reflects an important evolution of the original concept. It rests on a new collectivism in which ‘the many' view themselves and each views ‘the other.' Horizontal visibility is created even as vertical visibility is intensified. The model is less one of Big Brother than of a workplace in which each member is explicitly empowered as his or her fellow worker's keeper. Instead of a single omniscient overseer, this panopticon relies upon shared custodianship of data that reflect mutually enacted behavior. This new collectivism is an important antidote to the unilateral use of panoptic power, but it is not a trouble-free ideal. Horizontal transparency breeds new human dilemmas as well.”
  • Source: Zuboff, S. (1988). In The Age Of The Smart Machine: The Future Of Work And Power. New York, NY: Basic Books, p. 351. ISBN:0465032125.

Breed of American Worker

“There is a breed of American worker who cherishes the autonomy and sense of self-control afforded by his or her skills and protected by the union contract. When these workers contemplate the prospect of the socially integrated high-technology workplace, they feel despair. They anticipate a loss of their unique identities, of freedom and autonomy, and of well-defined rights and responsibilities. They fear that without the traditional sources of protection provided by their job descriptions and their contract, they will become prey to every capricious whim of their superiors. They understand that the managers' world requires the body as a political instrument for self-presentation and influence, but they know that these are talents they have not developed and toward which they feel more than a little distaste.”
  • Source: Zuboff, S. (1988). In The Age Of The Smart Machine: The Future Of Work And Power. New York, NY: Basic Books, p. 404. ISBN:0465032125.