Skill quotes

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American_Mottos

Willing Hearts Skillful Hands

“With willing hearts and skillful hands, the difficult we do at once; the impossible takes a bit longer.”
  • Source: Inscription on the memorial to the Seabees (U.S. Naval Construction Battalions), between Memorial Bridge and Arlington Cemetery, dedicated 1974. Also motto of the U.S. Army Corps of Engineers during World War II, according to The Home Book of American Quotations, ed. Bruce Bohle, p. 35 (1967), which says that other branches of the service also used this slogan. Newsweek, March 8, 1943, p. 34, attributes this “cocky slogan” to the Army Air Forces. A higher comparative, “The impossible we do at once; the miraculous takes a little longer,” was said to be the motto of the Army Service Forces (The New York Times, November 4, 1945, pp. 2E, 6E.) This echoes a remark attributed to Charles-Alexandre de Calonne, Louis XVI’s minister of finance. Marie Antoinette asked him something in a tone that brooked no refusal, adding that perhaps it would be difficult. He replied, “If it is only difficult, it is done; if it is impossible, we shall see.” (J. F. Michaud, Biographie Universelle, vol. 6, p. 427.)

Herbert_George_Andrewartha

Model Making

“Model-making, the imaginative and logical steps which precede the experiment, may be judged the most valuable part of the scientific method because skill and insight in these matters are rare. Without them, we do not know what experiment to do. But it is the experiment which provides the raw material for scientific theory. Scientific theory cannot be built directly from the conclusions of conceptual models.”
  • Source: Herbert George Andrewartha, Introduction to the Study of Animal Population (1961), 181.

Robert_Boyle

Good Hypothesis

“The Requisites of a good Hypothesis are:
: That It be Intelligible.
: That It neither Assume nor Suppose anything Impossible, unintelligible, or demonstrably False.
: That It be consistent with Itself.
: That It be lit and sufficient to Explicate the Phaenomena, especially the chief.
: That It be, at least, consistent, with the rest of the Phaenomena It particularly relates to, and do not contradict any other known Phaenomena of nature, or manifest Physical Truth.
 
The Qualities and Conditions of an Excellent Hypothesis are:
: That It be not Precarious, but have sufficient Grounds In the nature of the Thing Itself or at least be well recommended by some Auxiliary Proofs.
: That It be the Simplest of all the good ones we are able to frame, at least containing nothing that is superfluous or Impertinent.
: That It be the only Hypothesis that can Explicate the Phaenomena; or at least, that do's Explicate them so well.
: That it enable a skillful naturalist to foretell future Phaenomena by the Congruity or Incongruity to it; and especially the event of such experiments as are aptly devised to examine It, as Things that ought, or ought not, to be consequent to It.”
  • Source: Robert Boyle, Boyle Papers, 37. Quoted In Barbara Kaplan (ed.), Divulging of Useful Truths in Physick: The Medical Agenda of Robert Boyle (1993), 50.

Burke and Bailey

Recruiting Soft Skills

“Managers actually spend the vast majority of their recruitment time assessing a candidate’s soft skills.”
  • Source: An academic paper. Entitled Becoming an Adaptive Expert. Written by Quinn Burke; Cinamon Sunrise Bailey. Date published 2020. Published in: Communications of the ACM. Language: en. DOI: 10.1145/3366171.

Mihaly_Csikszentmihalyi

Daydreaming

“One of the simplest ways to use the mind is daydreaming: playing out some sequence of events as mental images. But even this apparently easy way to order thought is beyond the range of many people... Daydreaming not only helps create emotional order by compensating in imagination for unpleasant reality — as when a person can reduce frustration and aggression against someone who has caused injury by visualizing a situation in which the aggressor is punished — but it also allows children and adults to rehearse imaginary situations so that the best strategy for confronting them may be adopted, alternative options considered, unanticipated consequences discovered — all results that help increase the complexity of consciousness. And, of course, when used with skill, daydreaming can be very enjoyable.”
  • Source: Mihaly Csikszentmihalyi in the book “Flow: The Psychology of Optimal Experience“, chapter “The Flow of Thought”, page 120. Original content published by Harper Perennial Modern Classics in 1990. Kindle edition published by Harper Collins in 2008. ISBN: 978-0061876721.

Edsger_Wybe_Dijkstra

Effective Reasoning

“The required techniques of effective reasoning are pretty formal, but as long as programming is done by people that don't master them, the software crisis will remain with us and will be considered an incurable disease. And you know what incurable diseases do: they invite the quacks and charlatans in, who in this case take the form of Software Engineering gurus.”

Thomas_Gold

Knowledge Rules

“In no subject is there a rule, compliance with which will lead to new knowledge or better understanding. Skilful observations, ingenious ideas, cunning tricks, daring suggestions, laborious calculations, all these may be required to advance a subject. Occasionally the conventional approach in a subject has to be studiously followed; on other occasions it has to be ruthlessly disregarded. Which of these methods, or in what order they should be employed is generally unpredictable. Analogies drawn from the history of science are frequently claimed to be a guide; but, as with forecasting the next game of roulette, the existence of the best analogy to the present is no guide whatever to the future. The most valuable lesson to be learnt from the history of scientific progress is how misleading and strangling such analogies have been, and how success has come to those who ignored them.”
  • Source: Thomas Gold, 'Cosmology', in Arthur Beer (ed.), Vistas in Astronomy (1956), Vol. 2, 1722.

Robert_Heinlein

Reason

“Reason is poor propaganda when opposed by the yammering, unceasing lies of shrewd and evil and self-serving men. The little man has no way to judge and the shoddy lies are packaged more attractively. There is no way to offer color to a colorblind man, nor is there any way for us to give the man of imperfect brain the canny skill to distinguish a lie from a truth.”
  • Source: Written by Robert A. Heinlein in the magazine series “Gulf” published in 1949-11 and 1949-12 issues of Astounding Science Fiction magazine. Page 62. Character: Dr. Baldwin. Online at https://www.luminist.org/archives/SF/AST.htm retrieved 2024-05-05.

Daniel_Kahneman

Who Can We Trust

“We often interact with professionals who exercise their judgment with evident confidence, sometimes priding themselves on the power of their intuition. In a world rife with illusions of validity and skill, can we trust them? How do we distinguish the justified confidence of experts from the sincere overconfidence of professionals who do not know they are out of their depth? We can believe an expert who admits uncertainty but cannot take expressions of high confidence at face value. As I first learned on the obstacle field, people come up with coherent stories and confident predictions even when they know little or nothing. Overconfidence arises because people are often blind to their own blindness.”
  • Source: "Don’t Blink! The Hazards of Confidence". New York Times. October 19, 2011.

David_E_Nye

Worker Control Obsolete

“Highly computerized corporations simply do not attempt to separate information from skill, nor do they find it profitable to control workers in the same ways as before. Such practices and the kind of alienation they involved, belong to a previous epoch.”
  • Source: A book. Written by David E. Nye. Entitled 'Narratives and Spaces'. Published in 1997 by Univerity of Exeter Press, Exeter, UK. Hardback ISBN 0-85989-555-6. Paperback ISBN 0-85989-556-4. Chapter 10, page 171.

Parkinson_and_Margulieux

Spatial Skills

“Higher spatial reasoning skills universally correlate with better STEM [Science Technology Engineering Mathematics] performance and achievement... This correlation is particularly interesting because spatial skills can be trained, and spatial skills training globally improves STEM performance and achievement.”
  • Source: From the journal article entitled “Improving CS Performance by Developing Spatial Skills”, in Communications of the ACM, volume 68, number 1, 2025-01. DOI:10.1145/3680409.

Alfred_Russel_Wallace

Truth Proof

“There is no more convincing proof of the truth of a comprehensive theory than its power of absorbing and finding a place for new facts, and its capability of interpreting phenomena which had been previously looked upon as unaccountable anomalies. It is thus that the law of universal gravitation and the undulatory theory of light have become established and universally accepted by men of science. Fact after fact has been brought forward as being apparently inconsistent with them, and one after another these very facts have been shown to be the consequences of the laws they were at first supposed to disprove. A false theory will never stand this test. Advancing knowledge brings to light whole groups of facts which it cannot deal with, and its advocates steadily decrease in numbers, notwithstanding the ability and scientific skill with which it may have been supported.”
  • Source: Alfred Russel Wallace, From a review of four books on the subject 'Mimicry, and Other Protective Resemblances Among Animals', in The Westminster Review (Jul 1867), 88, 1. Wallace is identified as the author within the article as reprinted in William Beebe, The Book of Naturalists: An Anthology of the Best Natural History (1988), 108.

Gerald_Weinberg

Technical Leaders

“Leadership, in the sense that social scientists use it, means the ability to influence people. Programmers, being people who tend to value creative work and professional competence, tend to put their stock in people whom they perceive to be good at the things they do. Thus, it is easier to exert leadership over — to influence — programmers by being a soft-spoken programming wizard than by being the world's fastest-talking salesman. When nonprogramming leaders are brought in to be in charge of programming teams, trouble usually brews unless the appointed leader explicitly and implicitly recognizes his incapacity on technical matters. The very worst he can do — and this goes also for a former programmer who has lost touch with the field — is to try to match programming wits with the other members of the team. Although a team might come to respect a leader who openly admitted his programming inexperience, they could only come to ridicule one whose pretense at knowledge was revealed to be a sham.”
  • Source: Chapter 5. Weinberg, G. M. (2011). The Psychology of Computer Programming (Silver anniversary edition) | 1971. Weinberg & Weinberg.

Management Deskilling

“Even though the nth-level manager may have originally been a programmer, which is rare enough, he has almost certainly lost any programming ability by the time he reaches these heights. Given the rapid change of programming techniques and hardware, the higher-level manager becomes obsolete even if he retains the skills he originally had and keeps them sharply honed, for those languages and those machines are no longer in use. In a small survey of working programmers, only 15 percent of the first-line managers were thought to be as skillful as the programmers themselves, and none of the higher-level managers.”
  • Source: Chapter 6. Weinberg, G. M. (2011). The Psychology of Computer Programming (Silver anniversary edition) | 1971. Weinberg & Weinberg.

Shoshana_Zuboff

Skill and Effort

“These twin functions of the body -- as a source of skill and as a source of efforts -- complicated the way in which employers confronted the problems of labor discipline and the speed with which they invested in labor-saving technology, just as they complicated workers' responses to that technology.”
  • Source: Zuboff, S. (1988). In The Age Of The Smart Machine: The Future Of Work And Power. New York, NY: Basic Books, p. 36. ISBN:0465032125.

Frederick Taylor

“The man who emerged as the chief symbol of the rational approach to management was Frederick Taylor. Though much has been written on Taylor and the philosophy and methods of scientific management, it is worth highlighting a few central themes for three reasons. First, Taylorism explicitly treats the worker's body in its two dimensions -- as a source of effort and as a source of skill. Second, workers' responses to Taylorism reveal the ambivalence that this dual role of the body can create, as it did among the bleach plant operators or the nineteenth-century glassmakers. Third, the logic that motivated the early purveyors and adapters of scientific management has continued to dominate the course of automation in the twentieth-century workplace. As will be argued later, it is a logic that must undergo a fundamental reevaluation as information technology is widely adapted to productive activity.”
  • Source: Zuboff, S. (1988). In The Age Of The Smart Machine: The Future Of Work And Power. New York, NY: Basic Books, p. 41. ISBN:0465032125.

Know-How

“The agenda for scientific management was to increase productivity by streamlining and rationalizing factory operation from cost accounting and supervision to the dullest job on the shop floor. Efficiency was the mania, and to achieve efficiency, it would be necessary to penetrate the labor process and force it to yield up its secrets. In order that effort be rationalized, the worker's skills had to be made explicit. In many cases, workers' perceptions of their own interests prevented them from articulating their know-how, but there was yet another involuntary barrier. These skills did not easily yield themselves to explication; they were embedded in the ways of the body, in the knacks and know-how of the craftworker.”
  • Source: Zuboff, S. (1988). In The Age Of The Smart Machine: The Future Of Work And Power. New York, NY: Basic Books, p. 42. ISBN:0465032125.

Deskilling

“While it is true that computer-based automation continues to displace the human body and its know-how (a process that has come to be known as deskilling), the informating power of the technology simultaneously creates pressure for a profound reskilling.”
  • Source: Zuboff, S. (1988). In The Age Of The Smart Machine: The Future Of Work And Power. New York, NY: Basic Books, p. 57. ISBN:0465032125.

Education

“The cognitive demands of intellective skill suggest that computerization should be accompanied by a serious educational effort, if the information capacity of the technology is to be exploited.”
  • Source: Zuboff, S. (1988). In The Age Of The Smart Machine: The Future Of Work And Power. New York, NY: Basic Books, p. 217. ISBN:0465032125.

Information and Automating

“To the extent that technology is used only to intensify the automaticity of work, it can reduce skill levels and dampen the urge toward more participatory and decentralized forms of management... However, this approach cannot exploit the unique power of an informating technology. In contrast, an approach to technology deployment that emphasizes its informating capacity uses technology to do far more than routinize, fragment, or eliminate jobs. It uses the new technology to increase the intellectual content of work at virtually every organizational level, as the ability to decipher explicit information and make decisions informed by that understanding becomes broadly distributed among organizational members.”
  • Source: Zuboff, S. (1988). In The Age Of The Smart Machine: The Future Of Work And Power. New York, NY: Basic Books, p. 243. ISBN:0465032125.

Automation and Labor

“Perhaps the most compelling reality that drives managers to a narrowly conceived emphasis on automation is the web of economic logic in which they must operate. Frequently, new expenditures for technology can be justified only as a capital substitution for labor. It is often assumed that whatever was provided by the human contributor can be transferred to the automatic functioning of the machine system.”
  • Source: Zuboff, S. (1988). In The Age Of The Smart Machine: The Future Of Work And Power. New York, NY: Basic Books, p. 248. ISBN:0465032125.

Manager Panic

“People at every organizational level -- managers, engineers, and operators -- each spent a good deal of time speculating on the sources of this dynamic and its ultimate consequences. One top manager maintained that the core of the problem was the lack of an alternative to the traditional managerial function. ‘The problem is that managers don't have skills and knowledge or a vision of their new role. They are asking, What is going to happen to me? And so they are in a panic.'”
  • Source: Zuboff, S. (1988). In The Age Of The Smart Machine: The Future Of Work And Power. New York, NY: Basic Books, p. 251. ISBN:0465032125.

Computer Dependency

“As managers use computerization to escape their dependency on workers' unique skills, both managers and workers alike become more dependent upon the computer system.”
  • Source: Zuboff, S. (1988). In The Age Of The Smart Machine: The Future Of Work And Power. New York, NY: Basic Books, p. 269. ISBN:0465032125.

Technology Management

“Even where control or deskilling has been the intent of managerial choices with respect to new information technology, managers themselves are also captive to a wide range of impulses and pressures. Only rarely is there a grand design concocted by an elite group ruthlessly grinding its way toward the fulfillment of some special and secret plan. Instead, there is a concentration of forces and consequences, which in turn develop their own momentum. Sometimes these lines of force run in predictably straight paths. At other times, they twist and spiral, turn corners, and flow to their opposite. Activities that seem to represent choices are often inert reproductions of accepted practice.”
  • Source: Zuboff, S. (1988). In The Age Of The Smart Machine: The Future Of Work And Power. New York, NY: Basic Books, p. 389. ISBN:0465032125.

Management Circles Around Data

“As the intellective skill base becomes the organization's most precious resource, managerial roles must function to enhance its quality. Members can be thought of as being arrayed in concentric circles around a central core, which is the electronic data base.”
  • Source: Zuboff, S. (1988). In The Age Of The Smart Machine: The Future Of Work And Power. New York, NY: Basic Books, p. 396. ISBN:0465032125.

Breed of American Worker

“There is a breed of American worker who cherishes the autonomy and sense of self-control afforded by his or her skills and protected by the union contract. When these workers contemplate the prospect of the socially integrated high-technology workplace, they feel despair. They anticipate a loss of their unique identities, of freedom and autonomy, and of well-defined rights and responsibilities. They fear that without the traditional sources of protection provided by their job descriptions and their contract, they will become prey to every capricious whim of their superiors. They understand that the managers' world requires the body as a political instrument for self-presentation and influence, but they know that these are talents they have not developed and toward which they feel more than a little distaste.”
  • Source: Zuboff, S. (1988). In The Age Of The Smart Machine: The Future Of Work And Power. New York, NY: Basic Books, p. 404. ISBN:0465032125.

Pay and Promotion

“As operators' skills improved, so did their dissatisfaction with the pay and promotion system.”
  • Source: Zuboff, S. (1988). In The Age Of The Smart Machine: The Future Of Work And Power. New York, NY: Basic Books, p. 412. ISBN:0465032125.

See Also