Service quotes

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Isaac_Asimov

Technology

“Science in the service of humanity is technology, but lack of wisdom may make the service harmful.”
  • Source: Isaac Asimov, chapter epigraph in Isaac Asimov’s Book of Science and Nature Quotations, edited by Isaac Asimov and Jason A. Shulman, published in 1988 by Weidenfeld and Nicolson, New York. Chapter 83, page 321. ISBN 1-555-84111-2.
Keywords: Science_quotes Service_quotes Humanity_quotes Technology_quotes Lack_quotes Wisdom_quotes Make_quotes Harmful_quotes

F_Terry_Baker

Code Library

“The most important of these is a development support library which encourages the visibility and manageability of the product, as well as reduces clerical effort on the part of the programmers. The library is typically maintained and operated by a programming librarian who serves to control the programming assets and to provide the necessary services for both programmers and management. As a result of its use, the entire project is maintained in a centralized, up-to-date, visible form which makes its status immediately apparent to code-competent software managers and makes it possible for programmers to answer their questions directly without relying on others.”
  • Source: Baker, F. T. (1975). Software Management Through Improved Programming Technology. ACM ’75: Proceedings of the 1975 Annual Conference, 286–287. https://doi.org/10.1145/800181.810346
Keywords: Programming_quotes Productivity_quotes Library_quotes Source_Code_quotes Important_quotes Development_quotes Support_quotes Encourage_quotes Visible_quotes Management_quotes Product_quotes Reduce_quotes Clerical_quotes Effort_quotes Part_quotes Programmer_quotes Typical_quotes Maintain_quotes Operate_quotes Librarian_quotes Serve_quotes Control_quotes Asset_quotes Provide_quotes Service_quotes Necessary_quotes Result_quotes Use_quotes Entire_quotes Project_quotes Centralize_quotes Up_to_date_quotes Form_quotes Make_quotes Status_quotes Immediate_quotes Apparent_quotes Code_quotes Competent_quotes Software_quotes Manager_quotes Possible_quotes Answer_quotes Question_quotes Direct_quotes Rely_quotes

Fred_Brooks

Most Useful Service for Client

“The most useful service I was performing for my client was helping him decide what he really wanted.”
  • Source: Brooks Jr., F. P. (2010). The Design of Design. Upper Saddle River, NJ: Addison-Wesley. ISBN: 978-0-201-36298-5. Chapter 3, page 23.
Keywords: Usefulness_quotes Service_quotes Decision_quotes Client_quotes Desire_quotes Perform_quotes Help_quotes Want_quotes

Charles_Darwin

Observation versus Theory

"About thirty years ago there was much talk that geologists ought only to observe and not theorize; and I well remember someone saying that at this rate a man might as well go into a gravel-pit and count the pebbles and describe the colours. How odd it is that anyone should not see that all observation must be for or against some view if it is to be of any service."
Keywords: Geologist_quotes Observation_quotes Theory_quotes Thinking_quotes Bias_quotes Talk_quotes Say_quotes Rate_quotes Gravel_quotes Pit_quotes Pebble_quotes Describe_quotes Color_quotes Odd_quotes View_quotes Service_quotes

W_Edwards_Deming

Handicapped by the System

"The supposition is prevalent the world over that there would be no problems in production or service if only our production workers would do their jobs in the way that they were taught. Pleasant dreams. The workers are handicapped by the system, and the system belongs to the management."
  • Source: W. Edwards Deming (1982) Out Of The Crisis. The MIT Press. (2e ed. 1986) p. 134.
Keywords: Suppose_quotes Prevalence_quotes World_quotes Problem_quotes Production_quotes Service_quotes Worker_quotes Do_quotes Job_quotes Way_quotes Teaching_quotes Dreaming_quotes Handicap_quotes System_quotes Belong_quotes Management_quotes

Samuel_C_Florman

Social Responsibility

“For if ever there was a group dedicated to — obsessed with — morality, conscience, and social responsibility, it has been the engineering profession. Practically every description of the practice of engineering has stressed the concept of service to humanity.”
  • Source: From the book “The Existential Pleasures of Engineering” by {Samuel C. Florman}. Second edition published in 1994 by {St. Martin's Press}, New York, NY. First edition published in 1976. Kindle edition published in 2023. E-book ISBN 978-1466842366. Chapter 3, page 19.
Keywords: Group_quotes Dedicated_quotes Obsess_quotes Morality_quotes Conscience_quotes Social_quotes Responsibility_quotes Engineering_quotes Profession_quotes Description_quotes Practice_quotes Stress_quotes Concept_quotes Service_quotes Humanity_quotes

Henry_Ford

Charity

“Why should there by any necessity for almsgiving in a civilized community? It is not the charitable mind to which I object. Heaven forbid that we should ever grow cold toward a fellow creature in need. Human sympathy is too fine for the cool, calculating attitude to take its place. One can name very few great advances that did not have human sympathy behind them. It is in order to help people that every notable service is undertaken. The trouble is that we have been using this great, fine motive force for ends too small. If human sympathy prompts us to feed the hungry, why should it not give the larger desire – to make hunger in our midst impossible? If we have sympathy enough for people to help them out of their troubles, surely we ought to have sympathy enough to keep them out.”
  • Source: Henry Ford. A book. Entitled My Life and Work. Written by Henry Ford in collaboration with Samuel Crowther. Published 1922, Garden City, NY: Doubleday. Chapter XV.
Keywords: Alms_quotes Charity_quotes Civilization_quotes Community_quotes Society_quotes Poverty_quotes Empathy_quotes Need_quotes Sympathy_quotes Calculation_quotes Progress_quotes Help_quotes Service_quotes Action_quotes Trouble_quotes Motivation_quotes Force_quotes Small_quotes Large_quotes Hunger_quotes Desire_quotes Impossibility_quotes Prevent_quotes Mind_quotes Heaven_quotes Forbid_quotes Grow_quotes Cold_quotes Creature_quotes Human_quotes Cool_quotes Attitude_quotes Advance_quotes People_quotes Notable_quotes Undertake_quotes Feed_quotes

Capital

“Capital that is not constantly creating more and better jobs is more useless than sand. Capital that is not constantly making conditions of daily labour better and the reward of daily labour more just, is not fulfilling its highest function. The highest use of capital is not to make more money, but to make money do more service for the betterment of life. Unless we in our industries are helping to solve the social problem, we are not doing our principal work.”
  • Source: Henry Ford. A book. Entitled My Life and Work. Written by Henry Ford in collaboration with Samuel Crowther. Published 1922, Garden City, NY: Doubleday. Chapter XIII.
Keywords: Capital_quotes Create_quotes Constant_quotes Better_quotes Job_quotes Uselessness_quotes Sand_quotes Labor_quotes Justice_quotes Fulfill_quotes Function_quotes High_quotes Money_quotes Life_quotes Industry_quotes Society_quotes Problem_quotes Work_quotes Principal_quotes Reward_quotes Daily_quotes Service_quotes Help_quotes Solve_quotes

John_von_Neumann

Gradual Development of Theory

“What is important is the gradual development of a theory, based on a careful analysis of the ... facts. ... Its first applications are necessarily to elementary problems where the result has never been in doubt and no theory is actually required. At this early stage the application serves to corroborate the theory. The next stage develops when the theory is applied to somewhat more complicated situations in which it may already lead to a certain extent beyond the obvious and familiar. Here theory and application corroborate each other mutually. Beyond lies the field of real success: genuine prediction by theory. It is well known that all mathematized sciences have gone through these successive stages of evolution.”
  • Source: John von Neumann, 'Formulation of the Economic Problem' in Theory of Games and Economic Behavior (1964), 8. Reprinted in John Von Neumann, F. Bródy (ed.) and Tibor Vámos (ed.), The Neumann Compendium (2000), 416.
Keywords: Importance_quotes Gradual_quotes Development_quotes Theory_quotes Careful_quotes Analysis_quotes Fact_quotes Application_quotes Elementary_quotes Problem_quotes Result_quotes Doubt_quotes Requirements_quotes Early_quotes Stage_quotes Service_quotes Corroborate_quotes Complexity_quotes Situation_quotes Lead_quotes Obvious_quotes Familiar_quotes Mutual_quotes Success_quotes Genuine_quotes Prediction_quotes Mathematics_quotes Science_quotes Evolution_quotes Beyond_quotes

Alan_Perlis

Software Engineering Competence

“It is a fact that there are software engineers around today who are quite competent. There are systems in many places which are quite stable and which provide magnificent service. It is also the case that there are large numbers of efforts, containing large numbers of programs and programmers, which have no software engineers on them, that is that people function as though they did not know how to build software.”
  • Note: Un-indexed continuation of quote: “I have a number of questions: 1. Is it possible to have software engineers in the numbers in which we need them, without formal software engineering education? 2. Is software engineering the same as Computer Science? 3. Is software engineering best provided by baccalaureate programs in universities? Or by adult education courses? Or by two year courses following the standard grade school education? 4. Do the people educated in these programs have a growing and future role in our society? 5. Will they be useful enough in a firm or government or university, and is their value such that they can distribute their talents in other activities, or must they always remain programmers? 6. What curriculum do we have in mind for software engineers, regardless of what level we choose to educate them? 7. Is software engineering really different from what we now call systems engineering?”
Keywords: Fact_quotes Software_Engineering_quotes Competence_quotes System_quotes Place_quotes Stable_quotes Provide_quotes Magnificent_quotes Service_quotes Effort_quotes Large_quotesProgram_quotes Programmer_quotes People_quotes Knowledge_quotes Build_quotes Software_quotes Development_quotes Engineering_quotes

Steven_Pinker

Experts

“Experts are invaluable and are usually rewarded in esteem and wealth. But our reliance on experts puts temptation in their path. The experts can allude to a world of wonders — occult forces, angry gods, magical potions — that is inscrutable to mere mortals but reachable through their services. Tribal shamans are flimflam artists who supplement their considerable practical knowledge with stage magic, drug-induced trances, and other cheap tricks. Like the Wizard of Oz, they have to keep their beseechers from looking at the man behind the curtain, and that conflicts with the disinterested search for the truth.”
  • Source: Steven Pinker (1997). How the Mind Works. New York, NY: W. W. Norton. ISBN 978-0-393-06973-0; eISBN 978-0-393-06973-0. Chapter 5 Section: Ecological Intelligence.
Keywords: Expert_quotes Invaluable_quotes Reward_quotes Esteem_quotes Wealth_quotes Reliance_quotes Temptation_quotes Path_quotes Allude_quotes World_quotes Wonder_quotes Occult_quotes Anger_quotes God_quotes Magic_quotes Inscrutable_quotes Mortality_quotes Reach_quotes Service_quotes Tribal_quotes Shaman_quotes Flimflam_quotes Art_quotes Supplement_quotes Practical_quotes Knowledge_quotes Stage_quotes Drug_quotes Induce_quotes Trance_quotes Cheap_quotes Trick_quotes Wizard_quotes Oz_quotes Beseech_quotes Look_quotes Behind_quotes Curtain_quotes Conflict_quotes Search_quotes Truth_quotes Disinterest_quotes

Shoshana_Zuboff

Time Study Expert

“The time-study expert became the new focus of workers' antagonisms. Informal production quotas persisted and, in many cases, took on an overtly anti-management spirit. The union contract became the most important means for institutionalizing workers' instincts for self-preservation, as rationalization routed out the ordinary graces with which the workday had been laced. Concern over wages and hours, work rules, and working conditions began to replace the craftworker's culturally embedded practices of effort regulation. Overall, the purification of effort meant a heightened standard of labor discipline, and as such it widened the gulf between those who gave of their bodies in the service of production and those who did not.”
  • Source: Zuboff, S. (1988). In The Age Of The Smart Machine: The Future Of Work And Power. New York, NY: Basic Books, p. 46. ISBN:0465032125.
Keywords: Time_quotes Worker_quotes Production_quotes Quota_quotes Management_quotes Union_quotes Contract_quotes Importance_quotes Instinct_quotes Self-Preservation_quotes Reason_quotes Rational_quotes Compensation_quotes Hours_quotes Environment_quotes Condition_quotes Craft_quotes Culture_quotes Regulation_quotes Purification_quotes Effort_quotes Labor_quotes Discipline_quotes Body_quotes Taylorism_quotes Study_quotes Expert_quotes Focus_quotes Antagonism_quotes Informal_quotes Persist_quotes Anti-management_quotes Spirit_quotes Institutionalize_quotes Grace_quotes Workday_quotes Lace_quotes Wage_quotes Rule_quotes Embed_quotes Practice_quotes Height_quotes Standard_quotes Wide_quotes Gulf_quotes Service_quotes
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