Organization quotes

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F_Terry_Baker

Software Management Support

“While the components of the methodology are relatively easy to learn and apply, they are most successful when the management of the organization understands and encourages the process.”
  • Source: Baker, F. T. (1975). Software Management Through Improved Programming Technology. ACM ’75: Proceedings of the 1975 Annual Conference, 286–287. https://doi.org/10.1145/800181.810346

Robert_S_Barton

Software from the Middle

“I think at this point in the field we are almost forced to start in the middle, if we are concerned with the problem of general software construction and the organization of the machines to go with these programs.”

Melvin_Conway

Conway's Law

"Organizations which design systems are constrained to produce designs which are copies of the communication structures of these organizations."

Edsger_Wybe_Dijkstra

Art of Programming

“The art of programming is the art of organizing complexity, of mastering multitude and avoiding its bastard chaos as effectively as possible.”

Peter_Drucker

What a Manager Does

“A manager sets objectives - A manager organizes - A manager motivates and communicates - A manager, by establishing yardsticks, measures - A manager develops people.”
  • Source: Peter Drucker, “The Practice of Management” New York,: Harper, 1st ed. 1954 ; Routledge, 2012, p. 344.

Implementing and Doing

“The moment people talk of 'implementing' instead of 'doing,' and of 'finalizing' instead of 'finishing,' the organization is already running a fever."”
  • Source: Peter F. Drucker, “Landmarks of Tomorrow: A Report on the New 'Post-Modern' World”, New York: Harper & Row, 1959. p. 94.

Systems Management

“Organizationally what is required - and evolving - is systems management.”
  • Source: Peter F. Drucker, Management: Tasks, Responsibilities, Practices, New York: Harper & Row, 1973. p. 761.

Albert_Einstein

Magnificent Applied Science

“Why does this magnificent applied science which saves work and makes life easier bring us so little happiness? The simple answer runs: Because we have not yet learned to make sensible use of it. In war it serves that we may poison and mutilate each other. In peace it has made our lives hurried and uncertain. Instead of freeing us in great measure from spiritually exhausting labor, it has made men into slaves of machinery, who for the most part complete their monotonous long day's work with disgust and must continually tremble for their poor rations... It is not enough that you should understand about applied science in order that your work may increase man's blessings. Concern for the man himself and his fate must always form the chief interest of all technical endeavours; concern for the great unsolved problems of the organization of labor and the distribution of goods in order that the creations of our mind shall be a blessing and not a curse to mankind. Never forget this in the midst of your diagrams and equations.”
  • Source: Albert Einstein [Speaker];
    • 1950-02-16 [Speech/Date]; California Institute of Technology [Location]; CalTech students [Audience];
    • 1950-02-17 [Reporting/Article/Date]; “Einstein Sees Lack in Applying Science” [Title]; Anonymous [Article/Author]; New York Times [Reporting/Newspaper]; 8 [Page];

Henry_Ford

Excess Organization

“That which one has to fight hardest against in bringing together a large number of people to do work is excess organization and consequent red tape. To my mind there is no bent of mind more dangerous than that which is sometimes described as the ”genius for organization.” This usually results in the birth of a great big chart showing, after the fashion of a family tree, how authority ramifies.”
  • Source: Henry Ford. A book. Entitled My Life and Work. Written by Henry Ford in collaboration with Samuel Crowther. Published 1922, Garden City, NY: Doubleday. Chapter VI.

Martin_Fowler

Software Limitations

“Software is not limited by physics, like buildings are. It is limited by imagination, by design, by organization. In short, it is limited by properties of people, not by properties of the world. ‘We have met the enemy, and he is us.’”
  • Source: Article/Author: Martin Fowler; Publication/Date: 2003; Article/Title: “Who Needs an Architect?”; Publication: IEEE Software; Volume: 20; Number: 5; Pages: 11-13; Online: http://doi.org/10.1109/MS.2003.1231144. Retrieval/Date: 2020.

Eugene_Grace

Initiative

“The man who has in him the stuff of which success is made is never afraid to accept responsibilities; then, when he gets responsibility, he doesn't regard it lightly; nor does he ever seek to shirk the consequences or attempt to blame anyone else when anything goes wrong. My chief difficulty in building up our huge organization is to find men able and willing to take and discharge responsibilities. So many men can only go to the point of doing routine duties; when given tasks requiring initiative and readiness to shoulder responsibility, they continually run to the boss to get instructions. I am constantly on the lookout for fellows who are not afraid to use their own judgment, and, although they may make quite a few mistakes, yet they at least show executive potentialities... Of course there must be more than willingness to accept responsibility and to exercise initiative; willingness must be accompanied by ability, knowledge, and the judgment which can come only from having thoroughly mastered one's business.”

Bernardo_Kastrup

Cosmic Mind

“He [Jung] is extrapolating the natural basis for cognitive associations in the psyche to a universal basis for the organization of all events in nature. He seems to regard the whole universe as a supraordinate cosmic mind — a ‘greater and more comprehensive consciousness’ — operating on the principle of association by similarity, just as the human psyche does.”
  • Source: From “Decoding Jung's Metaphysics: The Archetypal Semantics of an Experiential Universe”. Written by Bernardo Kastrup. Published by IFF Books, Washington DC. Kindle Edition. Page 69-70. Chapter 4.

Robert_M_McClure

Time and Motion Code

“I know of one organisation that attempts to apply time and motion standards to the output of programmers. They judge a programmer by the amount of code he produces. This is guaranteed to produce insipid code”

Ernest_Nagel

Explanations

“It is the desire for explanations that are at once systematic and controllable by factual evidence that generates science; and it is the organization and classification of knowledge on the basis of explanatory principles that is the distinctive goal of the sciences.”
  • Source: Ernest Nagel, The Structure of Science (1961), 4.

Richard_Pascale

Efficiency and Variation

“Corporations, in the name of efficiency, suppress variation by 'getting all the ducks in line'. To optimize productivity, they evolve highly refined and internally consistent operating systems. Payoff results - as long as the music lasts. But in the face of nontraditional competitors or major environmental discontinuities, all that streamlining and reengineering limits diversity, suppresses self-organization by those closest to the disruptive change, and curtails a bottom-up emergent response to cope more effectively... Nothing fails like success. Over-adaptive organizations become inflexible. Disruptive change leaves them as helpless as a beached whale.”
  • Source: Richard T. Pascale, Jerry Sternin, Monique Sternin (2010). “The Power of Positive Deviance: How Unlikely Innovators Solve the World's Toughest Problems”, p.190, Boston, MA: Harvard Business Press

Michael_Polanyi

Vast Knowledge First and Second Hand

“Nobody knows more than a tiny fragment of science well enough to judge its validity and value at first hand. For the rest he has to rely on views accepted at second hand on the authority of a community of people accredited as scientists. But this accrediting depends in its turn on a complex organization. For each member of the community can judge at first hand only a small number of his fellow members, and yet eventually each is accredited by all. What happens is that each recognizes as scientists a number of others by whom he is recognized as such in return, and these relations form chains which transmit these mutual recognitions at second hand through the whole community. This is how each member becomes directly or indirectly accredited by all. The system extends into the past. Its members recognize the same set of persons as their masters and derive from this allegiance a common tradition, of which each carries on a particular strand.”
  • Source: Michael Polanyi, Personal Knowledge (1958), 163.

Herbert_Simon

Markets and Voting

“We ordinarily describe capitalist societies as depending mostly on markets for coordination and socialist societies as depending mostly on hierarchic organizations and planning, but this is a gross oversimplification, for it ignores the uses of voting in democratic societies of either kind, and it ignores the great importance of large organizations in modern 'market' societies.”

Organization and Market Economy

“The economic units in capitalist societies are mostly business firms, which are themselves hierarchic organizations, some of enormous size, that make almost negligible use of markets in their internal functioning. Roughly eighty percent of the human economic activity in the American economy, usually regarded as almost the epitome of a "market" economy, takes place in the internal environments of business and other organizations and not in the external, between-organization environments of markets. To avoid misunderstanding, it would be appropriate to call such a society an organization-&-market economy; for in order to give an account of it we have to pay as much attention to organizations as to markets.”

Decentralization

“Business organizations, like markets, are vast distributed computers whose decision processes are substantially decentralized.”

Frederick_Winslow_Taylor

Maximum Prosperity

“It would seem to be so self-evident that maximum prosperity for the employer, coupled with maximum prosperity for the employee, ought to be the two leading objects of management, that even to state this fact should be unnecessary. And yet there is no question that, throughout the industrial world, a large part of the organization of employers, as well as employees, is for war rather than for peace, and that perhaps the majority on either side do not believe that it is possible so to arrange their mutual relations that their interests become identical.”
  • Source: F.W. Taylor, 1911. Principles of Scientific Management. New York and London, Harper & brothers. Chapter 1.

Gerald_Weinberg

Programming Not Individual

“But there is much evidence, as we shall see presently, to argue that the proper study of programming is done at the level of the programming social unit. Not that the individual level is unimportant, but we might start by asking why, if the average programmer spends two-thirds of his time working with other people rather than working alone (yes, it's true!), that 99 percent of the studies have been on individual programmers.”
  • Source: Chapter 3. Weinberg, G. M. (2011). The Psychology of Computer Programming (Silver anniversary edition) | 1971. Weinberg & Weinberg.

H_G_Wells

Competent Receiver

“This complex problem of the competent receiver is the underlying problem of most of our constructive politics. It is imperative that every voter should have some conception of the experiments in economic control that are in progress in Great Britain, the United States of America, Italy, Germany, Russia, and elsewhere. Such experiments are going to affect the whole of his or her life profoundly. So, too, are the experiments in monetary and financial organization. Many of the issues involved go further than general principles. They are quantitative issues.”
  • Source: Wells, H. G. (1938). World Brain chap. II (The Brain Organization of the Modern World). London, UK: Methuen and Co. Retrieved from http://www.gutenberg.org/

Shoshana_Zuboff

Technology Leadership

“The questions that we face today are finally about leadership. Will there be leaders who are able to recognize the historical moment and the choices it presents? Will they find ways to create the organizational conditions in which new visions, new concepts, and a new language of workplace relations can emerge? Will they be able to create organizational innovations that can exploit the unique capacities of the new technology and thus mobilize their organization's productive potential to meet the heightened rigors of global competition? Will there be leaders who understand the crucial role that human beings from each organizational stratum can play in adding value to the production of goods and services? If not, we will be stranded in a new world with old solutions. We will suffer through the unintended consequences of change, because we have failed to understand this technology and how it differs from what came before.”
  • Source: Zuboff, S. (1988). In The Age Of The Smart Machine: The Future Of Work And Power. New York, NY: Basic Books, p. 12. ISBN:0465032125.

Share the Fruits

“Taylor believed it was necessary to share the fruits of such productivity increases and saw the differential piece-rate system, a central tenet of scientific management, as a method of uniting workers and managers in a bond of common interest. But incentive wages are devilishly hard to administer, and all too often, managers attracted to differential wage schemes succumbed to shortcuts that promised fast gains. Managers would frequently change piece rates as workers learned to meet the standards. This led to the complaints of overwork with which unions relentlessly dogged proponents of Taylorism. Scientific management frequently meant not only that individual effort was simplified (either because of labor-saving equipment or new organizational methods that fragmented tasks into their simplest components), but also that the pace of effort was intensified, thus raising the level of fatigue and stress.”
  • Source: Zuboff, S. (1988). In The Age Of The Smart Machine: The Future Of Work And Power. New York, NY: Basic Books, p. 45. ISBN:0465032125.

Divergence of Interests

“Taylor had believed that the transcendent logic of science, together with easier work and better, more fairly determined wages, could integrate the worker into the organization and inspire a zest for production. Instead, the forms of work organization that emerged with scientific management tended to amplify the divergence of interests between management and workers.”
  • Source: Zuboff, S. (1988). In The Age Of The Smart Machine: The Future Of Work And Power. New York, NY: Basic Books, p. 45. ISBN:0465032125.

Informating Innovation

“If the informating process is to be exploited for its competitive opportunities, then widely distributed mastery over the new intellective grounds of knowledge becomes an acute demand. For this to occur, organizational innovation is required.”
  • Source: Zuboff, S. (1988). In The Age Of The Smart Machine: The Future Of Work And Power. New York, NY: Basic Books, p. 217. ISBN:0465032125.

Information and Automating

“To the extent that technology is used only to intensify the automaticity of work, it can reduce skill levels and dampen the urge toward more participatory and decentralized forms of management... However, this approach cannot exploit the unique power of an informating technology. In contrast, an approach to technology deployment that emphasizes its informating capacity uses technology to do far more than routinize, fragment, or eliminate jobs. It uses the new technology to increase the intellectual content of work at virtually every organizational level, as the ability to decipher explicit information and make decisions informed by that understanding becomes broadly distributed among organizational members.”
  • Source: Zuboff, S. (1988). In The Age Of The Smart Machine: The Future Of Work And Power. New York, NY: Basic Books, p. 243. ISBN:0465032125.

Manager Panic

“People at every organizational level -- managers, engineers, and operators -- each spent a good deal of time speculating on the sources of this dynamic and its ultimate consequences. One top manager maintained that the core of the problem was the lack of an alternative to the traditional managerial function. ‘The problem is that managers don't have skills and knowledge or a vision of their new role. They are asking, What is going to happen to me? And so they are in a panic.'”
  • Source: Zuboff, S. (1988). In The Age Of The Smart Machine: The Future Of Work And Power. New York, NY: Basic Books, p. 251. ISBN:0465032125.

Life at the Data Interface

“Life at the data interface invites the worker into the abstract precincts of managerial work. It provides access to a broader view of the business as well as a deepened understanding of one's tasks and their role in the wider sphere of organizational functions. When work becomes synonymous with responsiveness to data, it engenders inquiry and dialogue, thus opening the way for workers to envision new possibilities and fresh alternatives to the reigning definitions of process, product, and organization.”
  • Source: Zuboff, S. (1988). In The Age Of The Smart Machine: The Future Of Work And Power. New York, NY: Basic Books, p. 301. ISBN:0465032125.

Highly Informated Database

“In the highly informated organization, the data base takes on a life of its own.”
  • Source: Zuboff, S. (1988). In The Age Of The Smart Machine: The Future Of Work And Power. New York, NY: Basic Books, p. 393. ISBN:0465032125.

Management Circles Around Data

“As the intellective skill base becomes the organization's most precious resource, managerial roles must function to enhance its quality. Members can be thought of as being arrayed in concentric circles around a central core, which is the electronic data base.”
  • Source: Zuboff, S. (1988). In The Age Of The Smart Machine: The Future Of Work And Power. New York, NY: Basic Books, p. 396. ISBN:0465032125.

Information Panopticon Isolation

“In the information panopticon, managers... frequently tried to simplify their managerial tasks by displacing face-to-face engagement with techniques of surveillance and control. As a consequence, they became isolated from the realities of their organizations as they were increasingly insulated by an electronic text that in turn was even more vulnerable to workers' antagonisms.”
  • Source: Zuboff, S. (1988). In The Age Of The Smart Machine: The Future Of Work And Power. New York, NY: Basic Books, p. 400. ISBN:0465032125.

Learning Environment

“The demands of a learning environment can reduce the psychological distance between the self and the organization because active engagement in the social processes associated with interpretation requires more extensive participation of the human personality. In a traditional approach to work organization, employees could be treated as objectively measurable bodies, and in return, they could give of their labor without giving of their selves. The human being as wage earner and the human being as subjective actor could remain separate.”
  • Source: Zuboff, S. (1988). In The Age Of The Smart Machine: The Future Of Work And Power. New York, NY: Basic Books, p. 401. ISBN:0465032125.

Panopticon Surveillance

“At each level of these organizations, people searched for ways to adapt to the intense illumination of the information panopticon. There was less room for interpersonal ploys or negotiated solutions and fewer hidden corners in which to enjoy anonymous repose or indulge in overtly negative behavior. To some, it seemed that only the human heart retained its privacy, out of reach and recalcitrant.”
  • Source: Zuboff, S. (1988). In The Age Of The Smart Machine: The Future Of Work And Power. New York, NY: Basic Books, p. 342. ISBN:0465032125.