Operator quotes
From Motley Bytes Wiki
Contents
Gordon_Glegg
User Specifications
“If you are concerned in making the production of some article quicker, better or cheaper, you will naturally study how it is being done at the moment. It may seem paradoxical but the man least likely to help you is the operator in charge of the machine. The more 'down-to-earth' and 'practical' he considers himself the more 'unpractical' and 'up-in-the-air' he is likely to be from your point of view. He is too near the machine to know why it works. He only knows how it works.”
- Source: Glegg, G. L. (1969). The Design of Design. Cambridge, UK: Cambridge University Press. ISBN: 978-0-511-79996-9. Chapter 1, page 12.
- Keywords: Concern_quotes Production_quotes Quick_quotes Fast_quotes Better_quotes Cheap_quotes Study_quotes Paradox_quotes Status_Quo_quotes Operator_quotes Machine_quotes Practical_quotes Perspective_quotes Point_of_View_quotes Knowledge_quotes Unpractical_quotes DownToEarth_quotes UpInTheAir_quotes
Shoshana_Zuboff
Frederick Taylor
“The man who emerged as the chief symbol of the rational approach to management was Frederick Taylor. Though much has been written on Taylor and the philosophy and methods of scientific management, it is worth highlighting a few central themes for three reasons. First, Taylorism explicitly treats the worker's body in its two dimensions -- as a source of effort and as a source of skill. Second, workers' responses to Taylorism reveal the ambivalence that this dual role of the body can create, as it did among the bleach plant operators or the nineteenth-century glassmakers. Third, the logic that motivated the early purveyors and adapters of scientific management has continued to dominate the course of automation in the twentieth-century workplace. As will be argued later, it is a logic that must undergo a fundamental reevaluation as information technology is widely adapted to productive activity.”
- Source: Zuboff, S. (1988). In The Age Of The Smart Machine: The Future Of Work And Power. New York, NY: Basic Books, p. 41. ISBN:0465032125.
- Keywords: Scientific_Management_quotes Effort_quotes Skill_quotes Ambivalence_quotes Automation_quotes Information_Technology_quotes Information_quotes Technology_quotes Workplace_quotes Taylor(topic)_quotes Man_quotes Emerge_quotes Chief_quotes Symbol_quotes Rational_quotes Approach_quotes Management_quotes Philosophy_quotes Method_quotes Central_quotes Theme_quotes Reason_quotes Treat_quotes Worker_quotes Body_quotes Dimension_quotes Source_quotes Response_quotes Reveal_quotes Dual_quotes Role_quotes Create_quotes Bleach_quotes Plant_quotes Operator_quotes Glassmaker_quotes Logic_quotes Motivation_quotes Purveyor_quotes Adapter_quotes Dominate_quotes Course_quotes Fundamental_quotes Reevaluation_quotes Productive_quotes Activity_quotes
Pay and Promotion
“As operators' skills improved, so did their dissatisfaction with the pay and promotion system.”
- Source: Zuboff, S. (1988). In The Age Of The Smart Machine: The Future Of Work And Power. New York, NY: Basic Books, p. 412. ISBN:0465032125.
- Keywords: Operator_quotes Skill_quotes Satisfaction_quotes Pay_quotes Promotion_quotes Compensation_quotes System_quotes Improve_quotes Dissatisfaction_quotes
Manager Panic
“People at every organizational level -- managers, engineers, and operators -- each spent a good deal of time speculating on the sources of this dynamic and its ultimate consequences. One top manager maintained that the core of the problem was the lack of an alternative to the traditional managerial function. ‘The problem is that managers don't have skills and knowledge or a vision of their new role. They are asking, What is going to happen to me? And so they are in a panic.'”
- Source: Zuboff, S. (1988). In The Age Of The Smart Machine: The Future Of Work And Power. New York, NY: Basic Books, p. 251. ISBN:0465032125.
- Keywords: People_quotes Organization_quotes Hierarchy_quotes Consequence_quotes Tradition_quotes Skill_quotes Knowledge_quotes Vision_quotes Uncertainty_quotes Panic_quotes Level_quotes Manager_quotes Engineer_quotes Operator_quotes Time_quotes Speculate_quotes Source_quotes Dynamic_quotes Ultimate_quotes Top_quotes Maintain_quotes Core_quotes Problem_quotes Lack_quotes Alternative_quotes Function_quotes Role_quotes Happen_quotes
