Internal quotes

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Dietrich_Bonhoeffer

Stupidity Liberation

“Yet at this very point it becomes quite clear that only an act of liberation, not instruction, can overcome stupidity. Here we must come to terms with the fact that in most cases a genuine internal liberation becomes possible only when external liberation has preceded it. Until then we must abandon all attempts to convince the stupid person. This state of affairs explains why in such circumstances our attempts to know what ‘the  people’ really think are in vain and why, under these circumstances, this question is so irrelevant for the person who is thinking and acting responsibly.”
  • Source: From the paper “An Account at the Turn of the Year 1942-1943” by Dietrich Bonhoeffer, contained within the book “Dietrich Bonhoeffer: Volume 8: Letters and Papers from Prison” edited by John W. Gruchy, et al. Published in 2009 by Fortress Press.

Franz_Selig

Specification Feedback

“External specifications at any level describe the software product in terms of the items controlled by and available to the user. The internal design describes the software product in terms of the program structures which realize the external specifications. It has to be understood that feedback between the design of the external and internal specifications is an essential part of a realistic and effective implementation process. Furthermore, this interaction must begin at the earliest stage of establishing the objectives, and continue until completion of the product.”

Herbert_Simon

Organization and Market Economy

“The economic units in capitalist societies are mostly business firms, which are themselves hierarchic organizations, some of enormous size, that make almost negligible use of markets in their internal functioning. Roughly eighty percent of the human economic activity in the American economy, usually regarded as almost the epitome of a "market" economy, takes place in the internal environments of business and other organizations and not in the external, between-organization environments of markets. To avoid misunderstanding, it would be appropriate to call such a society an organization-&-market economy; for in order to give an account of it we have to pay as much attention to organizations as to markets.”

Shannon_Vallor

Fighting AI

“We can’t fight AI without fighting ourselves. The harms to people and to society that may follow from our relationship to ‘intelligent’ machines are not foreign assaults, but symptoms of an internal disorder: a fully human pathology that requires collective self-examination, critique, and most of all, healing.”
  • Source: From the book “The AI Mirror” by Shannon Vallor. Published 2024 by Oxford University Press. ISBN 978-0197759066. Introduction, page 4.

Patrick_Vlaskovits

Faster Horse

“However, even if Ford didn’t verbalize his thoughts on customers’ ostensible inability to communicate their unmet needs for innovative products — history indicates that Henry Ford most certainly did think along those lines... Henry Ford froze the design of the Model T... Ford had no compelling reason to innovate in any other sphere other than cost and price reduction... But everything changed with the onset of the innovations introduced by General Motors in the 1920s, which took the direct opposite of Henry Ford’s tack of “Any color … so long as it is black” and is best summed up by Alfred Sloan’s consumer-research driven “A Car for Every Purse and Purpose”... In 1921, the Ford Motor Company sold about 2/3 of all the cars built in the U.S. By 1926, this share had fallen to approximately 1/3. And in 1927, when Ford belatedly responded (at tremendous financial cost and internal strife) to changes in the market’s tastes and competitive innovation by shutting down production temporarily to re-tool his factories and bring the Model A to the market, that percentage fell to about 15%... Yes, some customers in certain types of businesses are quite capable of verbalizing precisely what sort of innovative product one could build and sell them. And of course, customers in other types of businesses are wholly incapable of verbalizing, with any sort of fidelity whatsoever, what they need and why they need it. An innovator should have understanding of one’s customers and their problems via empirical, observational, anecdotal methods or even intuition. They should also feel free to ignore customers’ inputs. Because by now it should be clear that Ford’s adherence to his vision of the mass-market car and how to materialize that vision was instrumental in both his early success in growing Ford Motor Company as well as his later failure to respond in a timely and effective manner to rapid innovation in the marketplace.”'

Shoshana_Zuboff

Abstract Work

“As the work that people do becomes more abstract, the need for positive motivation and internal commitment becomes all the more crucial.”
  • Source: Zuboff, S. (1988). In The Age Of The Smart Machine: The Future Of Work And Power. New York, NY: Basic Books, p. 291. ISBN:0465032125.