Electronic quotes

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Shoshana_Zuboff

Advent of the Smart Machine

“Should the advent of the smart machine be taken as an invitation to relax the demands upon human comprehension and critical judgment? Does the massive diffusion of computer technology throughout our workplaces necessarily entail an equally dramatic loss of meaningful employment opportunities? Must the new electronic milieu engender a world in which individuals have lost control over their daily work lives?”
  • Source: Zuboff, S. (1988). In The Age Of The Smart Machine: The Future Of Work And Power. New York, NY: Basic Books, p. 5 (Introduction). ISBN:0465032125.

Management Circles Around Data

“As the intellective skill base becomes the organization's most precious resource, managerial roles must function to enhance its quality. Members can be thought of as being arrayed in concentric circles around a central core, which is the electronic data base.”
  • Source: Zuboff, S. (1988). In The Age Of The Smart Machine: The Future Of Work And Power. New York, NY: Basic Books, p. 396. ISBN:0465032125.

Information Panopticon Isolation

“In the information panopticon, managers... frequently tried to simplify their managerial tasks by displacing face-to-face engagement with techniques of surveillance and control. As a consequence, they became isolated from the realities of their organizations as they were increasingly insulated by an electronic text that in turn was even more vulnerable to workers' antagonisms.”
  • Source: Zuboff, S. (1988). In The Age Of The Smart Machine: The Future Of Work And Power. New York, NY: Basic Books, p. 400. ISBN:0465032125.