Effort quotes
From Motley Bytes Wiki
Contents
- 1 F_Terry_Baker
- 2 George_Basalla
- 3 Robert_N_Britcher
- 4 Fred_Brooks
- 5 Edward_Emil_David
- 6 Tom_DeMarco and Tim_Lister
- 7 Peter_Drucker
- 8 Siddhartha_Gautama
- 9 Gordon_Glegg
- 10 Tony_Hoare
- 11 Donald_Hoffman
- 12 Brooks_Jackson and Kathleen_Hall_Jamieson
- 13 John_Maynard_Keynes
- 14 Karl_Marx
- 15 Alan_Perlis
- 16 Franklin_D_Roosevelt
- 17 Herbert_Simon
- 18 Shoshana_Zuboff
F_Terry_Baker
Code Library
“The most important of these is a development support library which encourages the visibility and manageability of the product, as well as reduces clerical effort on the part of the programmers. The library is typically maintained and operated by a programming librarian who serves to control the programming assets and to provide the necessary services for both programmers and management. As a result of its use, the entire project is maintained in a centralized, up-to-date, visible form which makes its status immediately apparent to code-competent software managers and makes it possible for programmers to answer their questions directly without relying on others.”
- Source: Baker, F. T. (1975). Software Management Through Improved Programming Technology. ACM ’75: Proceedings of the 1975 Annual Conference, 286–287. https://doi.org/10.1145/800181.810346
- Keywords: Programming_quotes Productivity_quotes Library_quotes Source_Code_quotes Important_quotes Development_quotes Support_quotes Encourage_quotes Visible_quotes Management_quotes Product_quotes Reduce_quotes Clerical_quotes Effort_quotes Part_quotes Programmer_quotes Typical_quotes Maintain_quotes Operate_quotes Librarian_quotes Serve_quotes Control_quotes Asset_quotes Provide_quotes Service_quotes Necessary_quotes Result_quotes Use_quotes Entire_quotes Project_quotes Centralize_quotes Up_to_date_quotes Form_quotes Make_quotes Status_quotes Immediate_quotes Apparent_quotes Code_quotes Competent_quotes Software_quotes Manager_quotes Possible_quotes Answer_quotes Question_quotes Direct_quotes Rely_quotes
George_Basalla
Edison Phonograph
“Edison resisted efforts to market the phonograph as a musical instrument and concentrated on selling it as a dictating machine.”
- Source: George Basalla in his book ‘The Evolution of Technology’, published 1988 by Cambridge University Press.
Robert_N_Britcher
Programming_Straining
“If programming symbols were made of steel, we would surely notice men and women straining to hoist thousand-pound beams with a single hand. But alas, their weight is intellectual...”
- Source: Britcher, Robert N. (1999). The Limits of Software: People, Projects, and Perspectives. Reading, MA: Addison Wesley. ISBN 0-201-43323-0. Page 111.
Fred_Brooks
Productivity Magnitude
“Study after study shows that the very best designers produce structures that are faster, smaller, simpler, cleaner, and produced with less effort. The differences between the great and the average approach an order of magnitude.”
- Source: Brooks Jr., F. P. (1995). The Mythical Man-Month - Essays on Software Engineering (Anniversary Edition) | 1975/1995 (Anniv.). Boston. MA: Addison-Wesley. ISBN: 0201835959. Chapter 16, page 202.
- Keywords: Design_quotes People_quotes Software_quotes Productivity_quotes Quality_quotes Software_Quality_quotes Project_Management_quotes Excellence_quotes Study_quotes Designer_quotes Produce_quotes Structure_quotes Fast_quotes Simple_quotes Small_quotes Clean_quotes Effort_quotes Project_quotes Management_quotes Difference_quotes Great_quotes Average_quotes Order_quotes Magnitude_quotes
Edward_Emil_David
Competitive Rush
"Computing has one property, unique I think, that seriously aggravates the uncertainties associated with software efforts. In computing, the research, development, and production phases are often telescoped into one process. In the competitive rush to make available the latest techniques, such as on-line consoles served by time-shared computers, we strive to take great forward leaps across gulfs of unknown width and depth."
- Source: Edward E. David in a report entitled Software Engineering: Report of a Conference Sponsored by the NATO Science Committee. Chaired by Friedrich Ludwig Bauer. Edited by P. Naur; B. Randell. Conference held 1968-10-07 through 1968-10-11 in Garmisch, Germany. OCLC: 35337842. See http://homepages.cs.ncl.ac.uk
/brian.randell /NATO /index.html; http://homepages.cs.ncl.ac.uk /brian.randell /NATO /nato1968.PDF; https://dl.acm.org /citation.cfm ?id=1102020; https://books.google.com /books /about /Software_engineering.html?id=Uc9QAAAAYAAJ. Page 41.
- Keywords: Software_Engineering_quotes Computer_quotes Uncertainty_quotes Effort_quotes Research_quotes Development_quotes Production_quotes Telescope_quotes Process_quotes Competition_quotes Unknown_quotes Scope_quotes Requirements_quotes Property_quotes Unique_quotes Aggravate_quotes Software_quotes Engineering_quotes Phase_quotes Technique_quotes Console_quotes Timeshare_quotes Strive_quotes Forward_quotes Leap_quotes Gulf_quotes Width_quotes Depth_quotes
Tom_DeMarco and Tim_Lister
Project Failures
"We observe that about 15 percent of all projects studied came to naught: They were canceled or aborted or 'postponed' or they delivered products that were never used. For bigger projects, the odds are even worse. Fully 25 percent of projects that lasted 25 work-years or more failed to complete. In the early surveys, we discarded these failed data points and analyzed the others. Since 1979, though, we’ve been contacting whoever is left of the project staff to find out what went wrong. For the overwhelming majority of the bankrupt projects we studied, there was not a single technological issue to explain the failure."
- Source: Book:: Entitled: Peopleware: Productive Projects and Teams. Edition: 3rd. Written by: Tom DeMarco; Tim Lister. Date published: 1987; 1999; 2013. Publisher: Addison-Wesley. Country: USA; GBR; CAN; DEU; FRA; ESP; ZAF; AUS; JPN; SGP; MEX. Language: en. ISBN: ISBN-13: 978-0-321-93411-6 (alk paper); 0-321-93411-3 (alk paper). Chapter: 1 (Somewhere Today, a Project Is Failing).
- Keywords: Observation_quotes Project_quotes Failure_quotes Abort_quotes Postponement_quotes Unused_quotes Big_quotes Probability_quotes Work_quotes Effort_quotes Bankruptcy_quotes Technology_quotes Cancel_quotes Deliver_quotes Odds_quotes Complete_quotes Survey_quotes Discard_quotes Analyze_quotes Contact_quotes Majority_quotes Bankrupt_quotes Explain_quotes
Error Quota
"For most thinking workers, making an occasional mistake is a natural and healthy part of their work. But there can be an almost Biblical association between error on the job and sin. This is an attitude we need to take specific pains to change. Speaking to a group of software managers, we introduced a strategy for what we think of as iterative design. The idea is that some designs are intrinsically defect-prone; they ought to be rejected, not repaired. Such dead ends should be expected in the design activity. The lost effort of the dead end is a small price to pay for a clean, fresh start. To our surprise, many managers felt this would pose an impossible political problem for their own bosses: 'How can we throw away a product that our company has paid to produce?' They seemed to believe that they’d be better off salvaging the defective version even though it might cost more in the long run. Fostering an atmosphere that doesn’t allow for error simply makes people defensive. They don’t try things that may turn out badly. You encourage this defensiveness when you try to systematize the process, when you impose rigid methodologies so that staff members are not allowed to make any of the key strategic decisions lest they make them incorrectly. The average level of technology may be modestly improved by any steps you take to inhibit error. The team sociology, however, can suffer grievously. The opposite approach would be to encourage people to make some errors. You do this by asking your folks on occasion what dead-end roads they’ve been down, and by making sure they understand that 'none' is not the best answer. When people blow it, they should be congratulated — that’s part of what they’re being paid for."
- Source: Book: Entitled: Peopleware: Productive Projects and Teams. Edition: 3rd. Written by: Tom DeMarco; Tim Lister. Date published: 1987; 1999; 2013. Publisher: Addison-Wesley. Country: USA; GBR; CAN; DEU; FRA; ESP; ZAF; AUS; JPN; SGP; MEX. Language: en. ISBN: ISBN-13: 978-0-321-93411-6 (alk paper); 0-321-93411-3 (alk paper). Chapter: 2 (Make a Cheeseburger, Sell a Cheeseburger).
- Keywords: Thinking_quotes Worker_quotes Mistake_quotes Work_quotes Natural_quotes Biblical_quotes Error_quotes Job_quotes Sin_quotes Attitude_quotes Change_quotes Software_quotes Manager_quotes Strategy_quotes Iterative_quotes Design_quotes Defect_quotes Intrinsic_quotes Rejection_quotes Repair_quotes Dead_End_quotes Failure_quotes Fail_Early_quotes Activity_quotes Effort_quotes Cost_quotes Clean_quotes Fresh_quotes Impossibility_quotes Political_quotes Problem_quotes Environment_quotes Atmosphere_quotes Defensive_quotes Try_quotes Systematic_quotes Process_quotes Rigidity_quotes Methodology_quotes Technology_quotes Team_quotes Sociology_quotes Suffering_quotes Encouragement_quotes Congratulate_quotes
Peter_Drucker
A Better Tool
“A tool is not necessarily better because it is bigger. A tool is best if it does the job required with a minimum of effort, with a minimum of complexity, and with a minimum of power.”
- Source: Peter F. Drucker, “Management: Tasks, Responsibilities, Practices”, New York: Harper & Row, 1973. p. 224.
Siddhartha_Gautama
Eightfold Path
“Just this noble eightfold path: right view, right aspiration, right speech, right action, right livelihood, right effort, right mindfulness, right concentration.”
- Source: Siddhartha “Buddha” Gautama in Pali Canon, Samyutta Nikaya, Nagara Sutta, Samyutta Nikaya II.124, translated by Thanissaro Bhikkhu.
Gordon_Glegg
Engineering Qualifications
“If you can do maths, engineering is waiting for you... There is one overriding qualification: you will never be a good engineer if you are frightened by hard work or responsibility.”
- Source: Glegg, G. L. (1969). The Design of Design. Cambridge, UK: Cambridge University Press. ISBN: 978-0-511-79996-9. Chapter 2, page 25.
Tony_Hoare
All Problems Technical
“Basically, all problems are technical. If you know what you want to do and you have the necessary technical background, there is no point in making a great management problem out of it. Obviously, a certain amount of resource control and personnel work has to go on but that’s all. On the other hand, you might have a task which is difficult in that you don’t know what you have to do, and that even if you did you wouldn’t know how to do it. Since this is a very difficult task you can start out with the hypothesis that it will take a great number of people. Following down this slippery slope of reasoning, as soon as you have a very large number of people you have a very large management problem. But it all originated out of the fact that you didn’t know what you were doing, or how to do it.”
- Source: C.A.R.Hoare in Ercoli, P., Bauer, F. L., Aron, J. D., & Hoare, C. A. R. (1970). Software Engineering Techniques: Report on a Conference Sponsored by the NATO Science Committee, Rome, Italy, 27th to 31 October 1969. (J. N. Buxton & B. Randell, Eds.). Retrieved from http://homepages.cs.ncl.ac.uk/brian.randell/NATO/nato1969.PDF.
- Keywords: Problem_quotes Technology_quotes Knowledge_quotes Management_quotes Resource_quotes Control_quotes Personnel_quotes Work_quotes Difficulty_quotes Hypothesis_quotes Effort_quotes Slippery_quotes Slope_quotes Reason_quotes Large_quotes Ignorance_quotes Want_quotes Necessary_quotes Background_quotes Task_quotes People_quotes Originate_quotes Fact_quotes
Donald_Hoffman
False Belief
“False beliefs, rather than innate limits, can stump our efforts to solve puzzles.”
- Source: Donald Hoffman in his book “The Case Against Reality: Why Evolution Hid the Truth from Our Eyes”. Published by W. W. Norton, New York, NY, in 2019. ISBN 978-0393254693. Chapter 1, page 34.
- Keywords: False_quotes Belief_quotes Innate_quotes Limit_quotes Stump_quotes Effort_quotes Solve_quotes Puzzle_quotes
Brooks_Jackson and Kathleen_Hall_Jamieson
Fact Driven
“Humans are not by nature the fact-driven, rational beings we like to think we are. We get the facts wrong more often than we think we do. And we do so in predictable ways: we engage in wishful thinking. We embrace information that supports our beliefs and reject evidence that challenges them. Our minds tend to take shortcuts, which require some effort to avoid ... [and] more often than most of us would imagine, the human mind operates in ways that defy logic.”
- Source: Brooks Jackson, As co-author with Kathleen Hall Jamieson, in unSpun: Finding Facts in a World of Disinformation (2007), 69.
- Keywords: Humanity_quotes Nature_quotes Fact_quotes Reason_quotes Wrong_quotes Bias_quotes Prediction_quotes Thinking_quotes Wish_quotes Information_quotes Belief_quotes Rejection_quotes Evidence_quotes Challenge_quotes Mind_quotes Shortcut_quotes Effort_quotes Avoidance_quotes Imagination_quotes Logic_quotes Support_quotes
Psychology
“Psychology ... tells us that we rarely work through reasons and evidence in a systematic way; weighing information carefully and suspending the impulse to draw conclusions. Instead, much of the time we use mental shortcuts or rules of thumb that save us mental effort. These habits often work reasonably well, but they also can lead us to conclusions we might dismiss if we applied more thought.”
- Source: Brooks Jackson, As co-author with Kathleen Hall Jamieson, in unSpun: Finding Facts in a World of Disinformation (2007), 70.
John_Maynard_Keynes
Technological Unemployment
“In our own lifetimes... we may be able to perform all the operations of agriculture, mining, and manufacture with a quarter of the human effort to which we have been accustomed. For the moment the very rapidity of these changes is hurting us and bringing difficult problems to solve... We are being afflicted with... technological unemployment. This means unemployment due to our discovery of means of economising the use of labour outrunning the pace at which we can find new uses for labour. But this is only a temporary phase of maladjustment... In the long run... mankind is solving its economic problem. I would predict that the standard of life in progressive countries one hundred years hence will be between four and eight times as high as it is today.”
- Source: From the Essay “Economic Possibilities for our Grandchildren” written by John Maynard Keynes in 1930. Included in the book “Essays in Persuasion” edited by John Maynard Keynes and published by W. W. Norton & Company in 1963.
- Keywords: Lifetime_quotes Perform_quotes Ability_quotes Operation_quotes Agriculture_quotes Mining_quotes Manufacturing_quotes Quarter_quotes Human_quotes Effort_quotes Rapid_quotes Change_quotes Hurt_quotes Bring_quotes Difficult_quotes Problem_quotes Solve_quotes Afflict_quotes Technology_quotes Unemployment_quotes Employment_quotes Discover_quotes Means_quotes Economize_quotes Labor_quotes Outrun_quotes Pace_quotes Find_quotes Use_quotes Temporary_quotes Phase_quotes Maladjustment_quotes Adjustment_quotes Long_quotes Run_quotes Mankind_quotes Humanity_quotes Economic_quotes Prediction_quotes Standard_quotes Life_quotes Living_quotes Progressive_quotes Country_quotes Hundred_quotes Year_quotes High_quotes Today_quotes
Karl_Marx
Product of Mental Labor is Science
“The product of mental labor — science — always stands far below its value, because the labor-time necessary to reproduce it has no relation at all to the labor-time required for its original production.”
- Source: Addenda, "Relative and Absolute Surplus Value" in Economic Manuscripts (1861-63)
Alan_Perlis
Software Engineering Competence
“It is a fact that there are software engineers around today who are quite competent. There are systems in many places which are quite stable and which provide magnificent service. It is also the case that there are large numbers of efforts, containing large numbers of programs and programmers, which have no software engineers on them, that is that people function as though they did not know how to build software.”
- Source: Alan Jay Perlis in a report entitled Software Engineering: Report of a Conference Sponsored by the NATO Science Committee. Chaired by Friedrich Ludwig Bauer. Edited by P. Naur; B. Randell. Conference held 1968-10-07 through 1968-10-11 in Garmisch, Germany. OCLC: 35337842. See http://homepages.cs.ncl.ac.uk/brian.randell/NATO/index.html ; http://homepages.cs.ncl.ac.uk/brian.randell/NATO/nato1968.PDF ; https://dl.acm.org/citation.cfm?id=1102020 ; https://books.google.com/books/about/Software_engineering.html?id=Uc9QAAAAYAAJ . Page 73.
- Note: Un-indexed continuation of quote: “I have a number of questions: 1. Is it possible to have software engineers in the numbers in which we need them, without formal software engineering education? 2. Is software engineering the same as Computer Science? 3. Is software engineering best provided by baccalaureate programs in universities? Or by adult education courses? Or by two year courses following the standard grade school education? 4. Do the people educated in these programs have a growing and future role in our society? 5. Will they be useful enough in a firm or government or university, and is their value such that they can distribute their talents in other activities, or must they always remain programmers? 6. What curriculum do we have in mind for software engineers, regardless of what level we choose to educate them? 7. Is software engineering really different from what we now call systems engineering?”
- Keywords: Fact_quotes Software_Engineering_quotes Competence_quotes System_quotes Place_quotes Stable_quotes Provide_quotes Magnificent_quotes Service_quotes Effort_quotes Large_quotesProgram_quotes Programmer_quotes People_quotes Knowledge_quotes Build_quotes Software_quotes Development_quotes Engineering_quotes
Franklin_D_Roosevelt
Fear Itself
“Let me assert my firm belief that the only thing we have to fear is fear itself. Nameless, unreasoning, unjustified terror, which paralyzes needed efforts to convert retreat into advance.”
- Source: Spoken by Franklin D. Roosevelt the 1933 U.S. presidential inaugural address, 1933-03-04.
Herbert_Simon
Problem Solving and Understanding
“Efforts to solve a problem must be preceded by efforts to understand it.”
- Source: Simon, H. A. (1996). The Sciences of the Artificial (Third Edition). Computers & Mathematics with Applications (3rd ed., Vol. 33). Cambridge, MA: MIT Press. ISBN: 9780585360102. Retrieved 2018-08-23 from https://monoskop.org/images/9/9c/Simon_Herbert_A_The_Sciences_of_the_Artificial_3rd_ed.pdf. Chapter 4, page 94.
- Keywords: Effort_quotes Solution_quotes Problem_quotes Precede_quotes Understanding_quotes
Shoshana_Zuboff
Diminished Worker
“In diminishing the role of the worker's body in the labor process, industrial technology has also tended to diminish the importance of the worker. In creating jobs that require less human effort, industrial technology has also been used to create jobs that require less human talent.”
- Source: Zuboff, S. (1988). In The Age Of The Smart Machine: The Future Of Work And Power. New York, NY: Basic Books, p. 22. ISBN:0465032125.
Skill and Effort
“These twin functions of the body -- as a source of skill and as a source of efforts -- complicated the way in which employers confronted the problems of labor discipline and the speed with which they invested in labor-saving technology, just as they complicated workers' responses to that technology.”
- Source: Zuboff, S. (1988). In The Age Of The Smart Machine: The Future Of Work And Power. New York, NY: Basic Books, p. 36. ISBN:0465032125.
- Keywords: Body_quotes Skill_quotes Effort_quotes Employment_quotes Labor_quotes Technology_quotes Worker_quotes Work_quotes Automation_quotes Twin_quotes Function_quotes Source_quotes Complicated_quotes Way_quotes Problem_quotes Confront_quotes Discipline_quotes Speed_quotes Invest_quotes Response_quotes
Frederick Taylor
“The man who emerged as the chief symbol of the rational approach to management was Frederick Taylor. Though much has been written on Taylor and the philosophy and methods of scientific management, it is worth highlighting a few central themes for three reasons. First, Taylorism explicitly treats the worker's body in its two dimensions -- as a source of effort and as a source of skill. Second, workers' responses to Taylorism reveal the ambivalence that this dual role of the body can create, as it did among the bleach plant operators or the nineteenth-century glassmakers. Third, the logic that motivated the early purveyors and adapters of scientific management has continued to dominate the course of automation in the twentieth-century workplace. As will be argued later, it is a logic that must undergo a fundamental reevaluation as information technology is widely adapted to productive activity.”
- Source: Zuboff, S. (1988). In The Age Of The Smart Machine: The Future Of Work And Power. New York, NY: Basic Books, p. 41. ISBN:0465032125.
- Keywords: Scientific_Management_quotes Effort_quotes Skill_quotes Ambivalence_quotes Automation_quotes Information_Technology_quotes Information_quotes Technology_quotes Workplace_quotes Taylor(topic)_quotes Man_quotes Emerge_quotes Chief_quotes Symbol_quotes Rational_quotes Approach_quotes Management_quotes Philosophy_quotes Method_quotes Central_quotes Theme_quotes Reason_quotes Treat_quotes Worker_quotes Body_quotes Dimension_quotes Source_quotes Response_quotes Reveal_quotes Dual_quotes Role_quotes Create_quotes Bleach_quotes Plant_quotes Operator_quotes Glassmaker_quotes Logic_quotes Motivation_quotes Purveyor_quotes Adapter_quotes Dominate_quotes Course_quotes Fundamental_quotes Reevaluation_quotes Productive_quotes Activity_quotes
“Taylor believed it was necessary to share the fruits of such productivity increases and saw the differential piece-rate system, a central tenet of scientific management, as a method of uniting workers and managers in a bond of common interest. But incentive wages are devilishly hard to administer, and all too often, managers attracted to differential wage schemes succumbed to shortcuts that promised fast gains. Managers would frequently change piece rates as workers learned to meet the standards. This led to the complaints of overwork with which unions relentlessly dogged proponents of Taylorism. Scientific management frequently meant not only that individual effort was simplified (either because of labor-saving equipment or new organizational methods that fragmented tasks into their simplest components), but also that the pace of effort was intensified, thus raising the level of fatigue and stress.”
- Source: Zuboff, S. (1988). In The Age Of The Smart Machine: The Future Of Work And Power. New York, NY: Basic Books, p. 45. ISBN:0465032125.
- Keywords: Fruit_quotes Sharing_quotes Productivity_quotes Scientific_Management_quotes Worker_quotes Management_quotes Incentive_quotes Employment_quotes Compensation_quotes Cooperation_quotes Fast_quotes Short_Sighted_quotes Change_quotes Exploitation_quotes Union_quotes Taylorism_quotes Automation_quotes Simplification_quotes Organization_quotes Fatigue_quotes Stress_quotes Taylor(topic)_quotes Increase_quotes Unite_quotes Bond_quotes Common_quotes Interest_quotes Wage_quotes Devilish_quotes Hard_quotes Administer_quotes Attract_quotes Differential_quotes Scheme_quotes Succum_quotes Shortcut_quotes Promise_quotes Gain_quotes Frequent_quotes Piece_quotes Rate_quotes Learn_quotes Standard_quotes Complaint_quotes Overwork_quotes Relentless_quotes Dogged_quotes Proponent_quotes Individual_quotes Effort_quotes Equipment_quotes Method_quotes Fragment_quotes Task_quotes Component_quotes Pace_quotes Intense_quotes Raise_quotes Level_quotes
Time Study Expert
“The time-study expert became the new focus of workers' antagonisms. Informal production quotas persisted and, in many cases, took on an overtly anti-management spirit. The union contract became the most important means for institutionalizing workers' instincts for self-preservation, as rationalization routed out the ordinary graces with which the workday had been laced. Concern over wages and hours, work rules, and working conditions began to replace the craftworker's culturally embedded practices of effort regulation. Overall, the purification of effort meant a heightened standard of labor discipline, and as such it widened the gulf between those who gave of their bodies in the service of production and those who did not.”
- Source: Zuboff, S. (1988). In The Age Of The Smart Machine: The Future Of Work And Power. New York, NY: Basic Books, p. 46. ISBN:0465032125.
- Keywords: Time_quotes Worker_quotes Production_quotes Quota_quotes Management_quotes Union_quotes Contract_quotes Importance_quotes Instinct_quotes Self-Preservation_quotes Reason_quotes Rational_quotes Compensation_quotes Hours_quotes Environment_quotes Condition_quotes Craft_quotes Culture_quotes Regulation_quotes Purification_quotes Effort_quotes Labor_quotes Discipline_quotes Body_quotes Taylorism_quotes Study_quotes Expert_quotes Focus_quotes Antagonism_quotes Informal_quotes Persist_quotes Anti-management_quotes Spirit_quotes Institutionalize_quotes Grace_quotes Workday_quotes Lace_quotes Wage_quotes Rule_quotes Embed_quotes Practice_quotes Height_quotes Standard_quotes Wide_quotes Gulf_quotes Service_quotes
Education
“The cognitive demands of intellective skill suggest that computerization should be accompanied by a serious educational effort, if the information capacity of the technology is to be exploited.”
- Source: Zuboff, S. (1988). In The Age Of The Smart Machine: The Future Of Work And Power. New York, NY: Basic Books, p. 217. ISBN:0465032125.
Informating Strategy
“There are several lessons to be learned here. First, the requirements of an informating strategy support existing work-improvement efforts, such as the high commitment approach to work force management, with its emphasis on self-managing teams, participation, and decentralization.”
- Source: Zuboff, S. (1988). In The Age Of The Smart Machine: The Future Of Work And Power. New York, NY: Basic Books, p. 413. ISBN:0465032125.
Responsive and Responsible
“As work becomes computer mediated, it is difficult to distinguish responsibility from the work itself. Much of what now constitutes ‘work’ involves the mindfulness and intellective effort necessary for continual responsiveness at the interface. What, finally, is the difference between being responsive and being responsible?”
- Source: Zuboff, S. (1988). In The Age Of The Smart Machine: The Future Of Work And Power. New York, NY: Basic Books, p. 296. ISBN:0465032125.