Communication quotes

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John_Stewart_Bell

Clearly Right and Wrong

“Bohr was inconsistent, unclear, willfully obscure and right. Einstein was consistent, clear, down-to-earth and wrong.”

Niels_Bohr

Clear Expression

“Never express yourself more clearly than you think.”

Keywords: Communication_quotes Thinking_quotes Express_quotes Clear_quotes

Robert_Boyle

Good Hypothesis

“The Requisites of a good Hypothesis are:
: That It be Intelligible.
: That It neither Assume nor Suppose anything Impossible, unintelligible, or demonstrably False.
: That It be consistent with Itself.
: That It be lit and sufficient to Explicate the Phaenomena, especially the chief.
: That It be, at least, consistent, with the rest of the Phaenomena It particularly relates to, and do not contradict any other known Phaenomena of nature, or manifest Physical Truth.
 
The Qualities and Conditions of an Excellent Hypothesis are:
: That It be not Precarious, but have sufficient Grounds In the nature of the Thing Itself or at least be well recommended by some Auxiliary Proofs.
: That It be the Simplest of all the good ones we are able to frame, at least containing nothing that is superfluous or Impertinent.
: That It be the only Hypothesis that can Explicate the Phaenomena; or at least, that do's Explicate them so well.
: That it enable a skillful naturalist to foretell future Phaenomena by the Congruity or Incongruity to it; and especially the event of such experiments as are aptly devised to examine It, as Things that ought, or ought not, to be consequent to It.”
  • Source: Robert Boyle, Boyle Papers, 37. Quoted In Barbara Kaplan (ed.), Divulging of Useful Truths in Physick: The Medical Agenda of Robert Boyle (1993), 50.

Robert_N_Britcher

Important Development Things

“The single, most important thing is that the individual programmer needs to be given total responsibility and control of the programming, including its function... eliminate project design and review as an exhaustive and rigorous process. Most of the design and review should occur as the program is written. ... Monitor progress on the project by talking to the individual programmers as [code] is being written. ... You must trust developers on the project to create a good product. ... Sometimes there are failures. ... The important thing is to fail quickly so you have time to find another approach. ... Developers must also feel free to say what they think to their supervisor. ... Managers should be the best programmers; ...There should be no overtime pay. ... Use profit-sharing and bonuses to get awesome products. ... Developers should each get their own office. ... Eliminate the dress code. Avoid meetings at all costs. ... Writing software is a lot like writing a book. Almost anyone can write garbage; very few can write a best-seller.”
  • Source: Britcher, Robert N. (1999). The Limits of Software: People, Projects, and Perspectives. Reading, MA: Addison Wesley. ISBN 0-201-43323-0. Page 155-156.

Fred_Brooks

Tables versus Flowcharts

“Show me your flowcharts and conceal your tables, and I shall continue to be mystified. Show me your tables, and I won't usually need your flowcharts; they'll be obvious.”
  • Source: Brooks Jr., F. P. (1995). The Mythical Man-Month - Essays on Software Engineering (Anniversary Edition) | 1975/1995 (Anniv.). Boston. MA: Addison-Wesley. ISBN: 0201835959. Chapter 9, page 102.

Alistair_Cockburn

Vocabulary Troubles

"The trouble is, we can’t say what we are seeing until we have names for what we are seeing. Evidently, our current vocabulary is inadequate."

People Characteristics

"People, as active devices, have success modes and failure modes. The following are the main ones that I have named and used to date:
1. People are communicating beings, doing best face-to-face, in person, with real-time question and answer.
2. People have trouble acting consistently over time.
3. People are highly variable, varying from day to day and place to place.
4. People generally want to be good citizens, are good at looking around, taking initiative, and doing 'whatever is needed' to get the project to work.
There are other characteristics that I won’t expand here:
- People need both think time and communicating opportunities...
- People work well from examples...
- People prefer to fail conservatively than to risk succeeding differently; prefer to invent than to research, can only keep a small amount in their heads, and do make mistakes, and find it hard to change their habits.
- Individual personalities easily dominate a project.
- A person’s personality profile strongly affects their ability to perform specific assignments."

Formal Development

"In the formal development of communications software, in 1987, I was given the motivation, 'The problem with software development is that there is too much ambiguity in the problem statement and in the design description. Things will go better if we get people to work with mathematical formalisms.” After some work in this area, I discovered:
Problem 1. The people on the projects were not interested in learning our system.
Problem 2. They were successfully able to ignore us, and were still delivering software, anyway.
I shifted out of formal development, hearing my formal development colleagues saying, 'The problem lies in the training. Things will go better if we start training students in the necessary mathematics earlier, i.e., secondary school.' Based on what I have learned about people, I expect this will be a frustrated desire. It is not that I doubt certain advantages of formal development, but I do doubt our ability to coax 10**6 people to master it. The question should become, 'Under what circumstances, and with what assignment, should a formal specialist be called in?'"

Source: Cockburn, A. A. R. (1999). Characterizing people as non-linear 1st order components in software development. HaT Technical Report 1999.03, Humans and Technology, Inc.. Retrieved 2019-06-29 from https://ameyakarve.wordpress.com/2012/07/22/characterizing-people-as-non-linear-1st-order-components-in-software-development-cockburn-us/.


Melvin_Conway

Conway's Law

"Organizations which design systems are constrained to produce designs which are copies of the communication structures of these organizations."

Mihaly_Csikszentmihalyi

Writing

“It is never a waste to write for intrinsic reasons. First of all, writing gives the mind a disciplined means of expression. It allows one to record events and experiences so that they can be easily recalled, and relived in the future. It is a way to analyze and understand experiences, a self-communication that brings order to them.”
  • Source: Mihaly Csikszentmihalyi in the book “Flow: The Psychology of Optimal Experience“, chapter “The Play of Words”, page 131. Original content published by Harper Perennial Modern Classics in 1990. Kindle edition published by Harper Collins in 2008. ISBN: 978-0061876721.

DeMarco and Lister

Project Politics

"The cause of failure most frequently cited by our survey participants was 'politics.' But now observe that people tend to use this word rather sloppily. Included under 'politics' are such unrelated or loosely related things as communication problems, staffing problems, disenchantment with the boss or with the client, lack of motivation, and high turnover. People often use the word politics to describe any aspect of the work that is people-related, but the English language provides a much more precise term for these effects: They constitute the project’s sociology. The truly political problems are a tiny and pathological subset."
  • Source: Book:: Entitled: Peopleware: Productive Projects and Teams. Edition: 3rd. Written by: Tom DeMarco; Tim Lister. Date published: 1987; 1999; 2013. Publisher: Addison-Wesley. Country: USA; GBR; CAN; DEU; FRA; ESP; ZAF; AUS; JPN; SGP; MEX. Language: en. ISBN: ISBN-13: 978-0-321-93411-6 (alk paper); 0-321-93411-3 (alk paper). Chapter: 1 (Somewhere Today, a Project Is Failing).

Frank_Drake

Drake Equation

    N = R* ⋅ ƒp ⋅ ne ⋅ ƒl ⋅ ƒi ⋅ ƒc ⋅ L

  where

    • N  = the number of civilizations in the Milky Way galaxy
           with which communication might be possible.
    • R* = the average rate of star formation in our Galaxy.
    • ƒp = the fraction of those stars that have planets.
    • ne = the average number of planets that can potentially
           support life per star that has planets.
    • ƒl = the fraction of planets that could support life
           that actually develops life at some point.
    • ƒi = the fraction of planets with life that go on to
           develop intelligent life (civilizations).
    • ƒc = the fraction of civilizations that develop a
           technology that releases detectable signs of
           their existence into space.
    • L =  the length of time for which such civilizations
           release detectable signals into space.
  • Notes: The original form of the equation was written by Frank Drake in 1960 in preparation for a work meeting at the National Radio Astronomy Observatory (NRAO)in Green Bank, West Virginia. However, he did not formally publish the equation until 1961 (see above).

Peter_Drucker

What a Manager Does

“A manager sets objectives - A manager organizes - A manager motivates and communicates - A manager, by establishing yardsticks, measures - A manager develops people.”
  • Source: Peter Drucker, “The Practice of Management” New York,: Harper, 1st ed. 1954 ; Routledge, 2012, p. 344.

Max_Ehrmann

Desiderata

Go placidly amid the noise and the haste, and remember what peace there may be in silence. As far as possible, without surrender, be on good terms with all persons.
Speak your truth quietly and clearly; and listen to others, even to the dull and the ignorant; they too have their story.
Avoid loud and aggressive persons; they are vexatious to the spirit. If you compare yourself with others, you may become vain or bitter, for always there will be greater and lesser persons than yourself.
Enjoy your achievements as well as your plans. Keep interested in your own career, however humble; it is a real possession in the changing fortunes of time.
Exercise caution in your business affairs, for the world is full of trickery. But let this not blind you to what virtue there is; many persons strive for high ideals, and everywhere life is full of heroism.
Be yourself. Especially do not feign affection. Neither be cynical about love; for in the face of all aridity and disenchantment, it is as perennial as the grass.
Take kindly the counsel of the years, gracefully surrendering the things of youth.
Nurture strength of spirit to shield you in sudden misfortune. But do not distress yourself with dark imaginings. Many fears are born of fatigue and loneliness.
Beyond a wholesome discipline, be gentle with yourself. You are a child of the universe no less than the trees and the stars; you have a right to be here.
And whether or not it is clear to you, no doubt the universe is unfolding as it should. Therefore be at peace with God, whatever you conceive Him to be. And whatever your labors and aspirations, in the noisy confusion of life, keep peace in your soul. With all its sham, drudgery and broken dreams, it is still a beautiful world. Be cheerful. Strive to be happy.
  • Source: Max Ehrmann [Poem/Author]; 2022/1948/1933/1927 [Dates];
    • 2022 [Book/Version/Date]; “Desiderata” [Title]; Samantha Seebeck [Editor]; Independent [Publisher]; 979-8420409275 [ISBN];
    • 1948 [Book/Version/Date]; Bertha K. Ehrmann [Editor]; Bruce Humphries, Inc. [Publisher/Name]; Boston, MA [Publisher/Location]; First [Edition]; “Desiderata” [Book/Section/Title];
    • 1933-04-05 [Magazine/Version/Date]; “Desiderata” [Title]; Michigan Tradesman [Magazine/Name]; Cover [Magazine/Placement];
    • 1927 [Copyright/Date];
    • 1927/2023 [URL/Version]; WikiSource Desiderate 1927 Version at https://en.wikisource.org/wiki/Desiderata [URL/Link]; 2023 [URL/Retrieved/Date]

Alan_Perlis

Human Communication Limits

“A man can communicate with about five colleagues on a software project without too much difficulty. Likewise he can supervise about five people and know pretty well what they are doing. One would structure 120 people in three levels, in which no man is talking to more than about eight people, both across his level and up and down”

Modularity

“Wherever there is modularity there is the potential for misunderstanding: Hiding information implies a need to check communication.”

Complexity Communication

“You can't communicate complexity, only an awareness of it.”

Keywords: Communication_quotes Complexity_quotes Awareness_quotes

Baruch_Spinoza

Explanations

“Very many controversies have arisen from the fact, that men do not rightly explain their meaning, or do not rightly interpret the meaning of others. For, as a matter of fact, as they flatly contradict themselves, they assume now one side, now another, of the argument, so as to oppose the opinions, which they consider mistaken and absurd in their opponents.”

Patrick_Vlaskovits

Faster Horse

“However, even if Ford didn’t verbalize his thoughts on customers’ ostensible inability to communicate their unmet needs for innovative products — history indicates that Henry Ford most certainly did think along those lines... Henry Ford froze the design of the Model T... Ford had no compelling reason to innovate in any other sphere other than cost and price reduction... But everything changed with the onset of the innovations introduced by General Motors in the 1920s, which took the direct opposite of Henry Ford’s tack of “Any color … so long as it is black” and is best summed up by Alfred Sloan’s consumer-research driven “A Car for Every Purse and Purpose”... In 1921, the Ford Motor Company sold about 2/3 of all the cars built in the U.S. By 1926, this share had fallen to approximately 1/3. And in 1927, when Ford belatedly responded (at tremendous financial cost and internal strife) to changes in the market’s tastes and competitive innovation by shutting down production temporarily to re-tool his factories and bring the Model A to the market, that percentage fell to about 15%... Yes, some customers in certain types of businesses are quite capable of verbalizing precisely what sort of innovative product one could build and sell them. And of course, customers in other types of businesses are wholly incapable of verbalizing, with any sort of fidelity whatsoever, what they need and why they need it. An innovator should have understanding of one’s customers and their problems via empirical, observational, anecdotal methods or even intuition. They should also feel free to ignore customers’ inputs. Because by now it should be clear that Ford’s adherence to his vision of the mass-market car and how to materialize that vision was instrumental in both his early success in growing Ford Motor Company as well as his later failure to respond in a timely and effective manner to rapid innovation in the marketplace.”'

Gerald_Weinberg

Furniture Partitions

“Someone should definitely study the depressing effect that the all-too-common half partitions have on programmer productivity. They manage to cut off all useful communication while permitting all disturbing sound and movement to penetrate.”
  • Source: Chapter 4. Weinberg, G. M. (2011). The Psychology of Computer Programming (Silver anniversary edition) | 1971. Weinberg & Weinberg.

Too Smart for Programming

“It is possible to be too smart for programming — if the person is not smart enough to use his intelligence to modify his social behavior and methods of communication.”
  • Source: Chapter 5. Weinberg, G. M. (2011). The Psychology of Computer Programming (Silver anniversary edition) | 1971. Weinberg & Weinberg.