Business quotes

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Warren_Buffett

Money Versus Business

“So as a practical matter we need management with the businesses that we buy and three times out of four thereabouts the manager is the owner and is receiving tens of millions maybe hundreds of millions of dollars so they don't have to work and we have to decide in that time when we meet them whether they love the business or love money... I'm not making a moral judgment about whether it's better to love the business or love money but it's very important for me to know which which of the two is the primary motivator with them... so all all we have to do is avoid anything that on our part that diminishes that love of the business or makes other conditions so intolerable that they overcome that love of the business. We have a number of people working for us that have no financial need to work at all and they probably outwork 95 percent or more of the people in the world and they do it because they just they love smacking the ball.”

Samuel_Butler

Scientific Mind

"The best class of scientific mind is the same as the best class of business mind. The great desideratum in either case is to know how much evidence is enough to warrant action. It is as unbusiness-like to want too much evidence before buying or selling as to be content with too little. The same kind of qualities are wanted in either case. The difference is that if the business man makes a mistake, he commonly has to suffer for it, whereas it is rarely that scientific blundering, so long as it is confined to theory, entails loss on the blunderer. On the contrary it very often brings him fame, money and a pension. Hence the business man, if he is a good one, will take greater care not to overdo or underdo things than the scientific man can reasonably be expected to take."
  • Source: Samuel Butler, Henry Festing Jones (ed.), The Note-Books of Samuel Butler (1917), 217.

Ray_Cummings

Time Happening

“The Big Business Man smiled. ‘Time,’ he said, ‘is what keeps everything from happening at once.’”
  • Alternative: “Time is what keeps everything from happening at once.”

Arthur_Conan_Doyle

Know Things Others Overlook

“It is my business to know things. Perhaps I have trained myself to see what others overlook. If not, why should you come to consult me?”


Peter_Drucker

Free Enterprise

“Free enterprise cannot be justified as being good for business. It can be justified only as being good for society.”
  • Source: Peter Drucker, “The Practice of Management” New York, Harper, 1st ed. 1954 ; Routledge, 2012, p. 41.

Bitch Goddess

"Growth as a goal, to repeat, is delusion. William James, the American philosopher, talked of the 'bitch goddess success.' A philosopher of business today might well talk of the 'bitch goddess growth.'"
  • Source: Peter F. Drucker, “Management: Tasks, Responsibilities, Practices”, New York: Harper & Row, 1973. p. 780.

Business Purpose Mission and Objectives

“The basic definition of the business and of its purpose and mission have to be translated into objectives.”
  • Source: Peter F. Drucker, “Management: Tasks, Responsibilities, Practices”, New York: Harper & Row, 1973. p. 99.

Subordinate Job

“The subordinate's job is not to reform or reeducate the boss, not to make him conform to what the business schools or the management book say bosses should be like. It is to enable a particular boss to perform as a unique individual.”
  • Source: Peter Drucker, “Managing for the Future: The 1990's and Beyond” (1992). p. 138.

Max_Ehrmann

Desiderata

Go placidly amid the noise and the haste, and remember what peace there may be in silence. As far as possible, without surrender, be on good terms with all persons.
Speak your truth quietly and clearly; and listen to others, even to the dull and the ignorant; they too have their story.
Avoid loud and aggressive persons; they are vexatious to the spirit. If you compare yourself with others, you may become vain or bitter, for always there will be greater and lesser persons than yourself.
Enjoy your achievements as well as your plans. Keep interested in your own career, however humble; it is a real possession in the changing fortunes of time.
Exercise caution in your business affairs, for the world is full of trickery. But let this not blind you to what virtue there is; many persons strive for high ideals, and everywhere life is full of heroism.
Be yourself. Especially do not feign affection. Neither be cynical about love; for in the face of all aridity and disenchantment, it is as perennial as the grass.
Take kindly the counsel of the years, gracefully surrendering the things of youth.
Nurture strength of spirit to shield you in sudden misfortune. But do not distress yourself with dark imaginings. Many fears are born of fatigue and loneliness.
Beyond a wholesome discipline, be gentle with yourself. You are a child of the universe no less than the trees and the stars; you have a right to be here.
And whether or not it is clear to you, no doubt the universe is unfolding as it should. Therefore be at peace with God, whatever you conceive Him to be. And whatever your labors and aspirations, in the noisy confusion of life, keep peace in your soul. With all its sham, drudgery and broken dreams, it is still a beautiful world. Be cheerful. Strive to be happy.
  • Source: Max Ehrmann [Poem/Author]; 2022/1948/1933/1927 [Dates];
    • 2022 [Book/Version/Date]; “Desiderata” [Title]; Samantha Seebeck [Editor]; Independent [Publisher]; 979-8420409275 [ISBN];
    • 1948 [Book/Version/Date]; Bertha K. Ehrmann [Editor]; Bruce Humphries, Inc. [Publisher/Name]; Boston, MA [Publisher/Location]; First [Edition]; “Desiderata” [Book/Section/Title];
    • 1933-04-05 [Magazine/Version/Date]; “Desiderata” [Title]; Michigan Tradesman [Magazine/Name]; Cover [Magazine/Placement];
    • 1927 [Copyright/Date];
    • 1927/2023 [URL/Version]; WikiSource Desiderate 1927 Version at https://en.wikisource.org/wiki/Desiderata [URL/Link]; 2023 [URL/Retrieved/Date]

Forbes_Tech_Council

Business Requirements

“One of the reasons software projects fail is the lack of understanding of the business’ needs... Assigning a seasoned business leader to the project team is essential for success.”

Henry_Ford

Wages

“There is nothing to running a business by custom – to saying: 'I pay the going rate of wages.' The same man would not so easily say: 'I have nothing better or cheaper to sell than any one has.' No manufacturer in his right mind would contend that buying only the cheapest materials is the way to make certain of manufacturing the best article. Then why do we hear so much talk about the 'liquidation of labour' and the benefits that will flow to the country from cutting wages – which means only the cutting of buying power and the curtailing of the home market? What good is industry if it be so unskillfully managed as not to return a living to everyone concerned? No question is more important than that of wages – most of the people of the country live on wages. The scale of their living – the rate of their wages – determines the prosperity of the country.”
  • Source: Henry Ford. A book. Entitled My Life and Work. Written by Henry Ford in collaboration with Samuel Crowther. Published 1922, Garden City, NY: Doubleday. Chapter VIII.

Eugene_Grace

Initiative

“The man who has in him the stuff of which success is made is never afraid to accept responsibilities; then, when he gets responsibility, he doesn't regard it lightly; nor does he ever seek to shirk the consequences or attempt to blame anyone else when anything goes wrong. My chief difficulty in building up our huge organization is to find men able and willing to take and discharge responsibilities. So many men can only go to the point of doing routine duties; when given tasks requiring initiative and readiness to shoulder responsibility, they continually run to the boss to get instructions. I am constantly on the lookout for fellows who are not afraid to use their own judgment, and, although they may make quite a few mistakes, yet they at least show executive potentialities... Of course there must be more than willingness to accept responsibility and to exercise initiative; willingness must be accompanied by ability, knowledge, and the judgment which can come only from having thoroughly mastered one's business.”

Cooperation

“In college and universities each student is given problems to work out, always by himself, never in cooperation with others. The present-day method of education may be suitable enough for lawyers, doctors, ministers, etc., but it is certainly not suitable for men who are going to enter engineering, industry, commerce, or business of any kind, where the very soul of success is cooperation with others.”

Grace_Hopper

Never Take First No

“Never, never, never take the first no. There are a certain number of people in business, industry, and government who always say no the first time you suggest something new, because they're lazy. And if they say yes, they're going to have to do something about it. But there's another group, they are even more dangerous in a way, who always say no the first time you say something new or different because they want to see if you believe in it enough to come back and ask again. So never take the first no. Always go back and ask again. As a matter of fact, I take about four no's and then I figure out how to get around the guy, but that technique comes with age. I ran into one of these guys... I noticed he always said no to things the first time. So the next time I went in to suggest something I said ‘let's pretend this is the second time I'm presenting this’. I said, ‘you always say no the first time’. And he looked at me with the funniest expression. I had him over the barrel from then on because I'd just go and say, ‘this is the fourth time I'm requesting this, let's just say yes now’. So never, never, never take the first no on a new concept. It's terribly important that we listen to our youngsters.”
  • Source: Grace Hopper in a lecture delivered 1982-08-19 at the NSA (National Security Agency). Video available at YouTube as “NSA Releases Internal 1982 Lecture by Computing Pioneer Rear Admiral Grace Hopper”, channel The Black Vault Originals, online at <https://youtu.be/_bP14OzIJWI?si=wcUTl04b4p4scY6k>, posted 2024-08, retrieved 2024-08. Quote in video at 26:28.

Herbert_Simon

Markets and Coordination

“Markets aim to coordinate the decisions and behavior of multitudes of economic actors to guarantee that the quantity of brussels sprouts shipped to market bears some reasonable relation to the quantity that consumers will buy and eat, and that the price at which brussels sprouts can be sold bears a reasonable relation to the cost of producing them. Any society that is not a subsistence economy, but has substantial specialization and division of labor, needs mechanisms to perform this coordinative function. Markets are only one, however, among the spectrum of mechanisms of coordination on which any society relies. [central planning, bargaining and negotiation, business, government, education, balloting procedures]”

Organization and Market Economy

“The economic units in capitalist societies are mostly business firms, which are themselves hierarchic organizations, some of enormous size, that make almost negligible use of markets in their internal functioning. Roughly eighty percent of the human economic activity in the American economy, usually regarded as almost the epitome of a "market" economy, takes place in the internal environments of business and other organizations and not in the external, between-organization environments of markets. To avoid misunderstanding, it would be appropriate to call such a society an organization-&-market economy; for in order to give an account of it we have to pay as much attention to organizations as to markets.”

Decentralization

“Business organizations, like markets, are vast distributed computers whose decision processes are substantially decentralized.”

Design and Analysis

“In view of the key role of design in professional activity, it is ironic that in this century the natural sciences almost drove the sciences of the artificial from professional school curricula, a development that peaked about two or three decades after the Second World War. Engineering schools gradually became schools of physics and mathematics; medical schools became schools of biological science; business schools became schools of finite mathematics. The use of adjectives like 'applied' concealed, but did not change, the fact. It simply meant that in the professional schools those topics were selected from mathematics and the natural sciences for emphasis which were thought to be most nearly relevant to professional practice. It did not mean that design continued to be taught, as distinguished from analysis.”

Loss of Design Damage

“The damage to professional competence caused by the loss of design from professional curricula gradually gained recognition in engineering and medicine and to a lesser extent in business.”


Patrick_Vlaskovits

Faster Horse

“However, even if Ford didn’t verbalize his thoughts on customers’ ostensible inability to communicate their unmet needs for innovative products — history indicates that Henry Ford most certainly did think along those lines... Henry Ford froze the design of the Model T... Ford had no compelling reason to innovate in any other sphere other than cost and price reduction... But everything changed with the onset of the innovations introduced by General Motors in the 1920s, which took the direct opposite of Henry Ford’s tack of “Any color … so long as it is black” and is best summed up by Alfred Sloan’s consumer-research driven “A Car for Every Purse and Purpose”... In 1921, the Ford Motor Company sold about 2/3 of all the cars built in the U.S. By 1926, this share had fallen to approximately 1/3. And in 1927, when Ford belatedly responded (at tremendous financial cost and internal strife) to changes in the market’s tastes and competitive innovation by shutting down production temporarily to re-tool his factories and bring the Model A to the market, that percentage fell to about 15%... Yes, some customers in certain types of businesses are quite capable of verbalizing precisely what sort of innovative product one could build and sell them. And of course, customers in other types of businesses are wholly incapable of verbalizing, with any sort of fidelity whatsoever, what they need and why they need it. An innovator should have understanding of one’s customers and their problems via empirical, observational, anecdotal methods or even intuition. They should also feel free to ignore customers’ inputs. Because by now it should be clear that Ford’s adherence to his vision of the mass-market car and how to materialize that vision was instrumental in both his early success in growing Ford Motor Company as well as his later failure to respond in a timely and effective manner to rapid innovation in the marketplace.”'

Edward_Yourdon

Better Business

“To stay in business, you have to be better — better than you were last year, better than you were yesterday. But you can't improve if you don't know your current situation.”
  • Source: Edward Yourdon in the book “Decline and Fall of the American Programmer”. Published in 1992 by Prentice Hall. ISBN: 0-13-203670-3. Chapter 3, section 7.1, page 170.

Shoshana_Zuboff

Life at the Data Interface

“Life at the data interface invites the worker into the abstract precincts of managerial work. It provides access to a broader view of the business as well as a deepened understanding of one's tasks and their role in the wider sphere of organizational functions. When work becomes synonymous with responsiveness to data, it engenders inquiry and dialogue, thus opening the way for workers to envision new possibilities and fresh alternatives to the reigning definitions of process, product, and organization.”
  • Source: Zuboff, S. (1988). In The Age Of The Smart Machine: The Future Of Work And Power. New York, NY: Basic Books, p. 301. ISBN:0465032125.