Behavior quotes

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Robert_N_Britcher

Requirements Testing

“Requirements testing is a subtle way of treating a nonlinear, unpredictable system as if it were a discrete symbol like a number or a word. The potential and the actual become muddled. Requirements are natural language statements, peppered in places with arithmetic. These are discrete and usually quite vague representations of the system as it might become. But the truth is that two teams writing requirements for the same system would describe them differently, and neither would get it quite right, simply because 'right' cannot be known until the system is built. ... Requirements testing is a little like trying to reduce crime in England by running a test for each line in the Magna Carta. In practice, rhetoric replaces the scientific method. As with mathematical proofs, the quest for 'true or not false' soon turns into a party - a not very cordial party - marked by endless debate over whether this sentence or that sentence has been verified by this moment of behavior or that.”
  • Source: Britcher, Robert N. (1999). The Limits of Software: People, Projects, and Perspectives. Reading, MA: Addison Wesley. ISBN 0-201-43323-0. Page 157.

Nigel_Cross

Conventional Problem Solving

"Conventional wisdom about problem-solving seems often to be contradicted by the behavior of expert designers. But designing has many differences from conventional problem-solving. ... we must be very wary about importing models of design behavior from other fields. Empirical studies of design activity have frequently found 'intuitive' features of design ability to be the most effective and relevant to the intrinsic nature of design. Some aspects of design theory, however, have tried to develop counter-intuitive models and prescriptions for design behavior."

Peter_Drucker

Success Obsoletes Achievement

“Success always obsoletes the very behavior that achieved it.”
  • Source: Peter F. Drucker, Management: Tasks, Responsibilities, Practices, New York: Harper & Row, 1973. p. 88.

Daniel_Kahneman

Learn by Surprise

“You are more likely to learn something by finding surprises in your own behavior than by hearing surprising facts about people in general.”

Bernardo_Kastrup

Causality

“We don’t see causality; we only see its manifest consequences in nature’s behavior. Therefore, the underlying organizing principle is metaphysical, instead of physical. It is derived on the basis of induction.”
  • Source: From “Decoding Jung's Metaphysics: The Archetypal Semantics of an Experiential Universe”. Written by Bernardo Kastrup. Published by IFF Books, Washington DC. Kindle Edition. Page 49. Chapter 4.

Ipek_Ozkaya

Hello World Development

“We teach students hello world development, while we should be teaching them how to read millions of lines of code, triage and fix bugs that they have not contributed to and understand the structure and behavior of the software rather than the single class or story card they are responsible for.”
  • Source: Ipek Ozkaya, “Application of Large Language Models to Software Engineering Tasks: Opportunities, Risks, and Implications,” in IEEE Software, volume 40, number 3, pages 4-8, May-June 2023, DOI: 10.1109/MS.2023.3248401.

Daniel_H_Pink

Motivation 1.0

“In our very early days — I mean very early days, say, fifty thousand years ago — the underlying assumption about human behavior was simple and true. We were trying to survive. From roaming the Savannah to gather food to scrambling for the bushes when a saber-toothed tiger approached, that drive guided most of our behavior. Call this early operating system Motivation 1.0.”
  • Source: Daniel H. Pink (2009). Drive. New York, NY: Riverhead Books. ISBN 9781101524381. Chapter 1.

Herbert_Simon

Markets and Coordination

“Markets aim to coordinate the decisions and behavior of multitudes of economic actors to guarantee that the quantity of brussels sprouts shipped to market bears some reasonable relation to the quantity that consumers will buy and eat, and that the price at which brussels sprouts can be sold bears a reasonable relation to the cost of producing them. Any society that is not a subsistence economy, but has substantial specialization and division of labor, needs mechanisms to perform this coordinative function. Markets are only one, however, among the spectrum of mechanisms of coordination on which any society relies. [central planning, bargaining and negotiation, business, government, education, balloting procedures]”

Gerald_Weinberg

Too Smart for Programming

“It is possible to be too smart for programming — if the person is not smart enough to use his intelligence to modify his social behavior and methods of communication.”
  • Source: Chapter 5. Weinberg, G. M. (2011). The Psychology of Computer Programming (Silver anniversary edition) | 1971. Weinberg & Weinberg.

E_O_Wilson

Knowledge is the Ultimate Emancipator

“Pure knowledge is the ultimate emancipator. It equalizes people and sovereign states, erodes the archaic barriers of superstition and promises to lift the trajectory of cultural evolution. But I do not believe that it can change the ground rules of human behavior or alter the main course of history's predictable trajectory.”
  • Source: Chapter 4 (Emergence). On Human Nature (1978). On Human Nature; written by Edward O. Wilson; first edition; published in 1978 by Cambridge University Press; ISBN 0674634411.

Stephen_Wolfram

Simple Purpose

“Whenever there’s computational irreducibility we can think of it as exerting a powerful force towards unpredictability and randomness... So for a system to achieve an overall “computationally simple purpose” this computational irreducibility must in some sense be tamed, or at least contained. And in fact it’s an inevitable feature of computational irreducibility that within it there must be “pockets of computational reducibility” where simpler behavior occurs. And at some level the way computationally simple purposes must be achieved is by tapping into those pockets of reducibility. When there’s computational irreducibility it means that there’s no simple narrative one can expect to give of how a system behaves, and no overall “mechanism” one can expect to identify for it. But one can think of pockets of computational reducibility as corresponding to at least small-scale “identifiable mechanisms”... When there’s a “simple overall purpose” being achieved these mechanisms tend to become more manifest.”

Shoshana_Zuboff

Natural Attitude

“The most treacherous enemy of such research is what philosophers call ‘the natural attitude,’ our capacity to live daily life in a way that takes for granted the objects and activities that surround us. Even when we encounter new objects in our environment, our tendency is to experience them in terms of categories and qualities with which we are already familiar. The natural attitude allows us to assume and predict a great many things about each other's behavior without first establishing premises at the outset of every interaction. The natural attitude can also stand in the way of awareness, for ordinary experience has to be made extraordinary in order to become accessible to reflection. This occurs when we encounter a problem: when our actions do not yield the expected results, we are caught by surprise and so are motivated to reflect upon our initial assumptions. Awareness requires a rupture with the world we take for granted; then old categories of experience are called into question and revised.”
  • Source: Zuboff, S. (1988). In The Age Of The Smart Machine: The Future Of Work And Power. New York, NY: Basic Books, p. 13. ISBN:0465032125.

Panopticon Coaching

“To be sure, some managers saw the enhanced certainty of their information about subordinates as an opportunity to accelerate learning and improve performance. They found that the data from the Overview System made it possible to survey a wide range of behavior for evidence of irregularities. To the extent that the sources of such irregularities could be discovered, the data could be used to 'coach' subordinates and to help them realign their behavior within acceptable standards... On the other hand, many of Cedar Bluff's managers were more interested in the possibility of obtaining foolproof data than in the opportunity of using such data for coaching. In the context of a conventional technology, managers had to rely on their subordinates for valid information. The quality of the data they received was likely to be a function of the quality of the reciprocal relationship they had established. In contrast, an informating technology could provide valid information under any conditions.”
  • Source: Zuboff, S. (1988). In The Age Of The Smart Machine: The Future Of Work And Power. New York, NY: Basic Books, p. 324. ISBN:0465032125.

Panopticon Surveillance

“At each level of these organizations, people searched for ways to adapt to the intense illumination of the information panopticon. There was less room for interpersonal ploys or negotiated solutions and fewer hidden corners in which to enjoy anonymous repose or indulge in overtly negative behavior. To some, it seemed that only the human heart retained its privacy, out of reach and recalcitrant.”
  • Source: Zuboff, S. (1988). In The Age Of The Smart Machine: The Future Of Work And Power. New York, NY: Basic Books, p. 342. ISBN:0465032125.

Anticipatory Conformity

“Anticipatory conformity is a tactic for avoiding the dread associated with the possibility of shame. It accepts visibility and adapts to it by producing behavior that minimizes the risk of unwanted discovery. As the immediate environment is saturated with measurement, the pressure of visibility begins to reorganize behavior at its source, shaping it in conformity with the normative standards of the observer.”
  • Source: Zuboff, S. (1988). In The Age Of The Smart Machine: The Future Of Work And Power. New York, NY: Basic Books, p. 345. ISBN:0465032125.

Panoptic Power

“This rendering of panoptic power reflects an important evolution of the original concept. It rests on a new collectivism in which ‘the many' view themselves and each views ‘the other.' Horizontal visibility is created even as vertical visibility is intensified. The model is less one of Big Brother than of a workplace in which each member is explicitly empowered as his or her fellow worker's keeper. Instead of a single omniscient overseer, this panopticon relies upon shared custodianship of data that reflect mutually enacted behavior. This new collectivism is an important antidote to the unilateral use of panoptic power, but it is not a trouble-free ideal. Horizontal transparency breeds new human dilemmas as well.”
  • Source: Zuboff, S. (1988). In The Age Of The Smart Machine: The Future Of Work And Power. New York, NY: Basic Books, p. 351. ISBN:0465032125.

Technology Change

“To fully grasp the way in which a major new technology can change the world... it is necessary to consider both the manner in which it creates intrinsically new qualities of experience and the way in which new possibilities are engaged by the often-conflicting demands of social, political, and economic interests in order to produce a 'choice.' To concentrate only on intrinsic change and the texture of an emergent mentality is to ignore the real weight of history and the diversity of interests that pervade collective behavior. However, to narrow all discussion of technological change to the play of these interests overlooks the essential power of technology to reorder the rules of the game and thus our experience as players. Moreover, these two dimensions of technological change, the intrinsic and the contingent, need to be understood, not separately, but in relation to one another. The same innovation that abstracts work and increases its intellectual content, thus enhancing the learning of lower level employees... can also, within the context of the choices by which it is adapted, be experienced as a new source of divisiveness and control.”
  • Source: Zuboff, S. (1988). In The Age Of The Smart Machine: The Future Of Work And Power. New York, NY: Basic Books, p. 389. ISBN:0465032125.

Panopticon Recording

“Information systems that translate, record, and display human behavior can provide the computer age version of universal transparency with a degree of illumination that would have exceeded even Bentham's most outlandish fantasies. Such systems can become information panopticons that, freed from the constraints of space and time, do not depend upon the physical arrangement of buildings or the laborious record keeping of industrial administration. They do not require the mutual presence of objects of observation. They do not even require the presence of an observer. Information systems can automatically and continuously record almost anything their designers want to capture, regardless of the specific intentions brought to the design process or the motives that guide data interpretation and utilization.”
  • Source: Zuboff, S. (1988). In The Age Of The Smart Machine: The Future Of Work And Power. New York, NY: Basic Books, p. 322. ISBN:0465032125.